Yeah, I'm thinking I may just reformat this HD back to a fresh XP, this is insane, only Microsoft can attempt to fix so many things without their being broken..Wait till you send your first word doc with Office 2007.....office '03 can't open them bc they changed the name to .docx from .doc. I didn't discover that one until I had to turn in a paper, and wound up handing the laptop over to her. there's an easy fix, but why should it be done, man XP seems more valuable now than before Vista was out