Gear / Technical Help > Post-Processing, Computer / Streaming / Internet Devices & Related Activity
Recovering data on external HD
ts:
Think I lost a hard drive. Its a WD 500GB and it shows up under disk drives in Device Manager but not in My PC. When I right click on it and open properties and select volume there's nothing there. :shrug:
morst:
--- Quote from: ts on January 07, 2019, 06:04:16 PM ---Think I lost a hard drive. Its a WD 500GB and it shows up under disk drives in Device Manager but not in My PC. When I right click on it and open properties and select volume there's nothing there. :shrug:
--- End quote ---
It is not at all uncommon for the case to fail, but the drive to be fine. If you can get the same item and swap the drives it MIGHT work?
voltronic:
--- Quote from: morst on January 07, 2019, 07:54:26 PM ---
--- Quote from: ts on January 07, 2019, 06:04:16 PM ---Think I lost a hard drive. Its a WD 500GB and it shows up under disk drives in Device Manager but not in My PC. When I right click on it and open properties and select volume there's nothing there. :shrug:
--- End quote ---
It is not at all uncommon for the case to fail, but the drive to be fine. If you can get the same item and swap the drives it MIGHT work?
--- End quote ---
What is the model number? If it is a full-size 3.5 in drive, you might just be able to pop open the case and install it in your PC.
Before you do that, open Disk Management and see if drive and its partitions show up there. Windows may be seeing that the disk exists, but not be able to mount the partitions.
ts:
--- Quote from: voltronic on January 07, 2019, 09:07:56 PM ---
--- Quote from: morst on January 07, 2019, 07:54:26 PM ---
--- Quote from: ts on January 07, 2019, 06:04:16 PM ---Think I lost a hard drive. Its a WD 500GB and it shows up under disk drives in Device Manager but not in My PC. When I right click on it and open properties and select volume there's nothing there. :shrug:
--- End quote ---
It is not at all uncommon for the case to fail, but the drive to be fine. If you can get the same item and swap the drives it MIGHT work?
--- End quote ---
What is the model number? If it is a full-size 3.5 in drive, you might just be able to pop open the case and install it in your PC.
Before you do that, open Disk Management and see if drive and its partitions show up there. Windows may be seeing that the disk exists, but not be able to mount the partitions.
--- End quote ---
It’s a full size. I don’t have any PC to install it in. We have Macs, laptops and a Dell all in one.
voltronic:
Take it to your local computer repair shop and ask for an estimate fee on data recovery. DO NOT go to Geek Squad. Ask them to pop it open and see if they can access the drive.
If it's the board in the enclosure that went bad as Morst suggests and the drive is actually OK, it should be pretty cheap. If the drive itself is bad, then it will likely cost more than you will be willing to pay to recover the data.
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