Gear / Technical Help > Ask The Tapers

No Power MixPre-D

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jmitchell:
I was setting up for tonight's Karl Denson and everything was normal.  I was going to run a third set of mics > MixPre-D > MixPre-6.  Everything was working, getting levels on the MixPre-D & on the MixPre-6.  I moved the battery for the MixPre-D, and everything went dark on the MixPre-D.  I have no idea what happened.  I switched cables and batteries, but no juice was flowing.  I got home and started trying to figure things out, but I am not having any luck here either.  I put a couple of AA batteries in the -D and I get the green power light, but nothing else.  None of the lights come on except the power light when switched to INT.  I tried to find some troubleshooting for this, but I haven't had much luck.  The manual doesn't seem to offer much in the way of help, and I am not really sure what to do next.  I'd like to have a night out where everything goes according to plan, but I don't think it is in the cards for me anytime soon.  Any ideas, tips, or suggestions would be most welcome.

aaronji:
Stupid question, but did you contact SD's service department? They are quick to respond and will generally have a few troubleshooting steps for you to go through; if those don't work, they'll issue you a return authorization. Fast, friendly and professional in my experience.

jmitchell:
Yes, they suggested that I send it to them. 

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