I got a reburb JB3 and the disc with it to install the drivers and everything, but I need some guidance when it comes to actually getting my JB3 to connect via the firewire. I have installed everything I could possibly need and can't get the software to realize that my JB3 is connected. I am getting my comp to recognize the new hardware, but when I open the file manager it says that it isn't connected. I have tried everything to make sure that the JB3 is actually connected to the comp and that is not the problem. I also tried a trial of the Red Chair software and that wouldn't work either. Any suggestions?