Gear / Technical Help > Microphones & Setup

MBHO repair

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Scooter:
Any US repair facilities??  Their website comes up "not found" when you click service...

Edit: finally did make it through a back door to their service questionnaire.

manitouman:
Good luck with that. I think that Harrison from the Colorado Crue had to send his out overseas to get them repaired. I'm not 100% sure though. I thought I ran across a post somewhere where he was describing his ordeal. 2-3 week turnaround I believe. Again, not 100% sure, Dutchman1101(?) is his screen name. Maybe drop him a PM to see.

Scooter:
yep, i figured that i'd have to send them abroad.  I had to send my MG's to Canada, and that took FOREVER!  I hate to think what it'll be to wherever the hell MBHO is...

OOK:

--- Quote from: Scooter on July 18, 2008, 10:44:21 AM ---yep, i figured that i'd have to send them abroad.  I had to send my MG's to Canada, and that took FOREVER!  I hate to think what it'll be to wherever the hell MBHO is...

--- End quote ---

I just purchased MBHO widecards from Dan Ross at dale pro audio.  He may be able to help you.  He did tell me that MBHO is a "very small" company.  They still do 95% of everything by hand. It is likely that your caps will need to go back to germany.  It will likely take a few weeks but atleast you will know they are done right and MBHO supposedly has a record of every capsule made so they can hand tune it to its original specs.  You can reach him at 1-888-345-3253 ext 126.  If he can't help you I am sure he can put you in contact with who can......

Peace OOK

DSatz:
For high-quality microphones, the facilities and knowledge that it takes to repair a capsule properly are about the same as what it takes to build them in the first place. Thus for simple economic reasons, and to keep certain manufacturing processes confidential, no manufacturer of high-quality condenser microphones has facilities to repair capsules outside of its own factory.

My advice is, "don't look for ways around this." I've seen horrible botch jobs done by third-party technicians who were doing their best (including some well-known specialists with good reputations). They didn't have the specialized tools and knowledge which each microphone manufacturer develops for manufacturing and maintaining their own capsules. Most of them neither have the acoustical testing facilities to check their work, nor do they know the actual QA requirements for capsules, which are among each manufacturer's most closely guarded secrets.

You gotta understand: Neumann couldn't properly repair a Schoeps capsule or vice versa, nor could either company rebuild an AKG capsule properly (nor could AKG rebuild one of theirs). They would have neither the knowledge nor the specialized tools for it--which are different for each type of capsule, even within one manufacturer's range of products.

This is a field in which the the most knowledgeable people tend to be humble, because they realize how much they don't know.

--best regards

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