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Gear / Technical Help => Ask The Tapers => Topic started by: deadphishin420 on August 22, 2019, 11:34:29 AM

Title: Anyone ever order from church audio?
Post by: deadphishin420 on August 22, 2019, 11:34:29 AM
Hello all

I ordered at the end of July a battery pack from church audio.  I’ve tried to email them to find out my order status and have got no reply. Does it normally take this long? Is he a member on here? I’m not bashing the guy, just want to make sure a battery box that said they had 10 of in stock took this long. Thanks!
Title: Re: Anyone ever order from church audio?
Post by: DavidPuddy on August 22, 2019, 11:50:44 AM
Grab a drink, kick back and say goodbye to your afternoon:

http://taperssection.com/index.php?topic=177464.0
http://taperssection.com/index.php?topic=178414.0

"In stock" doesn't mean anything.
Title: Re: Anyone ever order from church audio?
Post by: opsopcopolis on August 22, 2019, 11:56:47 AM
lol

I've had the best luck messaging him on Facebook. Love his gear
Title: Re: Anyone ever order from church audio?
Post by: heathen on August 22, 2019, 11:59:55 AM
I found out after ordering that "in stock" means he has the raw materials on hand...and that's all it means.

You'll get what you ordered, just don't hold your breath.  Sad to say that's just the way it is when ordering from him.
Title: Re: Anyone ever order from church audio?
Post by: rippleish20 on August 22, 2019, 12:04:27 PM
Good luck  :cheers:
Title: Re: Anyone ever order from church audio?
Post by: Gordon on August 22, 2019, 12:28:00 PM
Could be a month, could be 6+
Title: Re: Anyone ever order from church audio?
Post by: voltronic on August 22, 2019, 01:32:57 PM
Don't do it.  Nothing but drama and long delays.

If super low cost is what you need, you have other options:

Jon at Naiant makes great products and his service is outstanding.
https://naiant.com/ (https://naiant.com/)

For something that looks more like the things Church makes, check out Sound Professionals:
https://www.soundprofessionals.com/cgi-bin/gold/category/120/mics (https://www.soundprofessionals.com/cgi-bin/gold/category/120/mics)
Title: Re: Anyone ever order from church audio?
Post by: twatts (pants are so over-rated...) on August 22, 2019, 01:35:00 PM
Church Guy bitched me out when I said off-hand that I didn't like ordering from custom shops like his b/c product support couldn't be guaranteed...

I guess I was right...

Terry
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on August 22, 2019, 02:01:22 PM
Don't do it.  Nothing but drama and long delays.

If super low cost is what you need, you have other options:

Jon at Naiant makes great products and his service is outstanding.
https://naiant.com/ (https://naiant.com/)

For something that looks more like the things Church makes, check out Sound Professionals:
https://www.soundprofessionals.com/cgi-bin/gold/category/120/mics (https://www.soundprofessionals.com/cgi-bin/gold/category/120/mics)

what he said
Title: Re: Anyone ever order from church audio?
Post by: hubbachild on August 22, 2019, 02:24:08 PM
I'm still waiting for Sound Professionals to return my at853's I sent them 7 years ago. Calls get me the runaround. I paid them $140 to steal my mics. I'm just pointing out that shit can happen, no matter who you deal with.
Title: Re: Anyone ever order from church audio?
Post by: heathen on August 22, 2019, 02:37:20 PM
I'm still waiting for Sound Professionals to return my at853's I sent them 7 years ago. Calls get me the runaround. I paid them $140 to steal my mics. I'm just pointing out that shit can happen, no matter who you deal with.

And didn't some people have issues with Naiant recently?
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on August 22, 2019, 06:11:19 PM
I use Church Audio mics and gear, and I love the products, but from this point forward I will only be buying second hand and from the Yard Sale. I will never do business with this dude directly ever again.

I placed an original order for 2 sets of mics and a pre-amp on 8/13/2018, after emailing him directly to see if he had what I wanted in stock, because his site said he didn't. He confirmed he had what I wanted, in stock, and that it would ship out the next week, so I placed an order.  I got some CA-14 cards, some CA-11 cards, and a 9200. I didn't get in on any FB deal or anything, paid full price for all of it.  I received my order 10/24/2018. From what I've come to understand, this is pretty quick and timely for him, but far from the next week that I was expecting from a promise he made unprompted by me. I've used the 14's and 9200 a ton, and love them. I didn't get around to using the CA-11's til around February, and the first time I was setting them up I inadvertently caught the left lead in a mic stand screw and chewed it up pretty good. (Reconfigured my set-up quickly on the fly and still pulled a good tape.) I hit him up about doing a repair, he told me it'd be $60+$20 return shipping, and I told him I'd get them out after Mardi Gras bc it's a busy time of year. He responded and asked "If you can send the payment now that would be cool I have to order some more Cable ASAP." He's quick to get your money, well in advance of services rendered, and then takes his time delivering at his own pace. I shipped the CA-11's for repair on 3/29/2019, and they were delivered at 10:42am on 4/5/2019 (I still have all of the tracking info/confirmations, payment records and emails of all our correspondence if anyone doubts my account here.) I hit him up on 5/17/2019, just to make sure he'd received them, and while not in a rush, I just wanted an ETA bc I was trying to make plans for what I was bringing to festivals this summer. He told me he'd get them done and ship them the following week. Followed up again 6/12/2019 - "It's done, will ship out Monday." On 7/12/2019 the response was just a terse "It's done." with no further details. When asked if they've shipped, he can't say for sure, and when asked for tracking info he tells me he doesn't do tracking on return shipping. My last communication with him was 8/13/2019 - "This shipped it’s on the way sorry for the delays" but so far I haven't received anything.

So as of right now,after a year of corresponding with this guy, I'm out more than $210 ($130 for the mics + $80 for repair + shipping) for a pair of mics I've never used once, and I can't even take them to someone else to have them repaired because he has them now.

EDIT: GOT 'EM, SEE BELOW
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on August 22, 2019, 06:15:53 PM
Like, if it's gonna be 6 months, cool. Tell me i'll have them in 6 months. Don't tell me that they're done and shipping out next week when they are not, and you have no intention of delivering on this.

It isn't the wait that pisses me off, it's the expectations created by unkept promises and dishonesty.
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on August 22, 2019, 06:29:27 PM
attitude to me is nearly as important, and that's what put me off Chris C for permanent
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on August 22, 2019, 06:41:28 PM
Well, it's a goddamned miracle.

I literally typed the above post, left my office, and came home to find them in my mailbox.

And wouldn't ya know it, it has a tracking number after all.

Still, it's not an experience that I will be engaging in again. If you're expecting stuff from him, I hope you get it eventually.
Title: Re: Anyone ever order from church audio?
Post by: Fatah Ruark (aka MIKE B) on August 22, 2019, 07:31:12 PM
If urgency is important I would *NEVER* order anything from any of these one man shops.

Some guys just aren't that good at running a business. Some are in over their heads (too much work), and some just have legitimate life issues come up which may delay your product from arriving.

You want it in 2 days? Amazon or B+H is your best route, but obviously it's going to cost you more.

I wish more of these guys would make it more clear that they can't guarantee when the product may arrive due to  bring a one man operation. Set the expectations of the customer low enough that they are sure they can keep them happy. If you think it's going to take a month to make...tell them 2 months. Obviously the downside to this is some people may not make a purchase.

I'm about to sell a ton of vinyl on Discogs and will be making it very clear that I'm just a regular guy with a regular life and may not be able to ship things same day (or maybe even until the weekend). I'm sure I will still get some moron bitching because their record didn't arrive in 3 days, but at least I can point them to something that they should have read in the first place.
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on August 22, 2019, 08:27:46 PM
I want to be clear, I'm not upset about the wait. I know he's a one man show, and a busy dude, that's cool, just keep me apprised of the situation. I wasn't expecting a quick turn around. But don't tell me you're sending them on Monday in June if you're not shipping them until August. Because then I'm looking out for them in the mail, and when they don't show I don't know if it's bc they got lost or stolen or weren't sent. So then I want to know the shipping info so I can track them in case it's the former, and instead of saying "Hey, I didn't get around to it, sorry," I get fed an obvious lie about not having tracking information on return shipments. Now you're just disrespecting me, someone that paid you money for your services. If you didn't get to it, just own it and say so. The dishonesty just shows a complete lack of character and integrity. He builds great gear though, just wish he'd be more forthright in his dealings.
Title: Re: Anyone ever order from church audio?
Post by: jerryfreak on August 22, 2019, 09:47:39 PM
giving up on the 'in stock' battery box i ordered in early july that i was told shipped in early august

i thought 7 weeks out would be time

Title: Anyone ever order from church audio?
Post by: vanark on August 23, 2019, 06:48:54 AM
His communication (or lack thereof) has always been his issue. Sorry to see more folks bitten by the issue.
Title: Re: Anyone ever order from church audio?
Post by: lsd2525 on August 23, 2019, 11:14:07 AM
 :banging head:
Title: Re: Anyone ever order from church audio?
Post by: barrettphisher on August 23, 2019, 12:08:28 PM
Great gear, I recommend as many have already said, if you need it fast try the yard sale first.
Title: Re: Anyone ever order from church audio?
Post by: deadphishin420 on August 23, 2019, 12:21:43 PM
I just got a message that it sent out last week. Let’s see if that’s the case.
Title: Re: Anyone ever order from church audio?
Post by: hoppedup on August 26, 2019, 02:41:52 PM
I just got a message that it sent out last week. Let’s see if that’s the case.

(https://i.imgur.com/7MhtsqS.gif)
Title: Re: Anyone ever order from church audio?
Post by: seethreepo on August 27, 2019, 03:00:13 PM
if the pages and pages of his misdeeds are not enough  , read this post.: dont buy from him. If you do you do so at the risk of exceptionally poor customer service leading to a sour taste in one's mouth.
Title: Re: Anyone ever order from church audio?
Post by: DavidPuddy on August 27, 2019, 03:25:37 PM
Maybe his amp repair business has picked up, but most of these problems could be solved with honest communication about expectations. We all know that one man shop custom gear can take a while to get, just be up front about production time. The misleading "in stock" status needs to be addressed as well.
Title: Re: Anyone ever order from church audio?
Post by: live2cd on August 27, 2019, 04:09:38 PM
Ive had (2) different repair transactions last over a year each. I love his gear, but I highly recommend to have backup mics just in case something goes wrong because the return time is never what you might expect.
Title: Re: Anyone ever order from church audio?
Post by: illconditioned on August 27, 2019, 04:42:26 PM
Really too bad.
With better service Chris could make a killing here.There are so many cool preamps, mics, cables, etc to be made.
Title: Re: Anyone ever order from church audio?
Post by: kliked on August 29, 2019, 03:05:23 PM
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...
Title: Re: Anyone ever order from church audio?
Post by: DavidPuddy on August 29, 2019, 04:14:08 PM
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...

Nope, power is power. Sound Pros is more expensive but they ship quickly for free (most of the time) and have great service.

Sending you a PM.
Title: Re: Anyone ever order from church audio?
Post by: ThePiedPiper on August 29, 2019, 07:39:35 PM
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...

Nope, power is power. Sound Pros is more expensive but they ship quickly for free (most of the time) and have great service.

Sending you a PM.

I find that Sound Pros is a little cheaper, if you live in The States, because of the high cost of Canadian Post. The new series of Sound Pro Battery Boxes are EXTREMELY NICE and the smallest BB you'll find (that I know of).
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on August 30, 2019, 12:28:29 AM
Any recs on a Sound Pros battery box that's similar to Church power supply options? I have a CA-9200, but I'd like to pick up something that's comparable to a UBB.

Also, what's the best option for running CA mics off XLR phantom power? After some digging I read on here that you can use a Naiant PFA, but do I need to get it custom output for 9v? I use a Zoom H4N, and I think phantom output is either 24v or 48v. Without some sort of adaption to 9v output will it fry the mics?

Sorry, I'm a bit of a n00b, and know nothing of electrical stuff beyond what i remember from high school physics 20 years ago. Basically, I want to be able to run 4 channels, omni's and cards at the same time, one set off the 3.5 input, and 1 set thru the XLR inputs.
Title: Re: Anyone ever order from church audio?
Post by: Humbug on August 30, 2019, 06:28:33 AM
My experience dealing with CA over the last few years, is mixed, but improving.

Yes, don't expect goods to be shipped in a hurry, but when the last order went missing in the post, it was eventually replaced.

The quality and design of the preamps remains very good, and they are more durable than the SP battery boxes (YMMV).
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on August 30, 2019, 08:52:51 AM
YMMV indeed
Title: Re: Anyone ever order from church audio?
Post by: ThePiedPiper on August 30, 2019, 09:53:38 AM
The quality and design of the preamps remains very good, and they are more durable than the SP battery boxes (YMMV).

More durable? Sound Pros is ABS plastic vs the rubber modeling mold of the CA's?
I respectfully disagree.
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on August 30, 2019, 10:10:14 AM
I recall issues with wire or soldering failures in CA products as well..
Title: Re: Anyone ever order from church audio?
Post by: opsopcopolis on August 30, 2019, 10:43:33 AM
I recall issues with wire or soldering failures in CA products as well..

That's not something I've experienced. All of his gear has been rock solid for me
Title: Re: Anyone ever order from church audio?
Post by: Humbug on August 30, 2019, 10:58:51 AM
The quality and design of the preamps remains very good, and they are more durable than the SP battery boxes (YMMV).

More durable? Sound Pros is ABS plastic vs the rubber modeling mold of the CA's?
I respectfully disagree.

I have used a 3-wire CA-9100 preamp  for around 10 years, and it is rock solid. I took delivery of a CA-9200 preamp a month ago and am testing it at the moment.

In comparison, the two SP battery boxes I had lasted 3-4 years of heavy use each before crapping out on me - usually losing, or sounding bad on one channel.

The Naiant PIPsqueaks are pretty tough, sound nice, and are beautifully built, but battery life is only 6-12 months.
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on August 30, 2019, 11:15:14 AM
I'm 12 years on my SP battery box
Title: Re: Anyone ever order from church audio?
Post by: love2tape on September 04, 2019, 01:25:07 PM
I love his gear and never had issues ordering from him (3 separate orders, CA-14 + CA-Ugly, CA-11, and then a CA-ugly 2) .
Title: Re: Anyone ever order from church audio?
Post by: nassau73 on September 04, 2019, 10:45:21 PM
My battery box order was pretty slow being filled.

I ordered the ugli originally because that was the only one that was listed "in stock". I wanted the bat2b which was not available at the time.

While waiting, I eventually saw that the bat2b was once again available. I asked to change my order and Chris took care of it.

Yes, it took awhile but I'm very happy with the replacement order.
Title: Re: Anyone ever order from church audio?
Post by: kuba e on September 05, 2019, 04:59:49 AM
Any recs on a Sound Pros battery box that's similar to Church power supply options? I have a CA-9200, but I'd like to pick up something that's comparable to a UBB.

Chris Church has preamp CA ugly.

Also, what's the best option for running CA mics off XLR phantom power? After some digging I read on here that you can use a Naiant PFA, but do I need to get it custom output for 9v?

Naiant can build you phantom adapter that suits for Chris Church mics.

The second option is to use CA preamp with custom cable - CA mics -> CA preamp -> custom cable -> TS h4n.

The third option should be to use battery box with custom cable - CA mics -> bb -> custom cable -> XLR h4n.  But be very careful. You must to turn off phantom power, otherwise you will fry battery box and mics.


I use a Zoom H4N .... Basically, I want to be able to run 4 channels, omni's and cards at the same time, one set off the 3.5 input, and 1 set thru the XLR inputs.

I am not sure, but I think H4N can record only one pair of external and one pair of internal mics. It is not possible to record two pairs of external mics with this device.  Handheld recorder, that can record two external pairs, is only Tascam DR2D. It is discontinuated now, but you can find some used one.
Title: Re: Anyone ever order from church audio?
Post by: hoserama on September 05, 2019, 04:06:04 PM
Nope, the H4N has a pair of XLR/TRS combo jacks, and then a 1/8" mic-input. If you plug something into the 1/8" mic-in, it will bypass the internal mics.
Title: Re: Anyone ever order from church audio?
Post by: kuba e on September 06, 2019, 05:13:32 AM
Thanks for adding. I don't own h4n. If it can record 4 external tracks, that's great, we have a replacement for Tascam dr2d.
Title: Re: Anyone ever order from church audio?
Post by: hoserama on September 06, 2019, 10:12:41 AM
Quite the opposite for me. I had a Zoom H4N going back to 2008 when it first came out. Rarely used it once I got the Tascam 2D. Only thing I don't like about the 2D is inability to monitor the second input--that's just a set and forget it. Zoom H4N had a lot of quirks and things I didn't like, and for that size, just use the Zoom H6.
Title: Re: Anyone ever order from church audio?
Post by: opsopcopolis on September 06, 2019, 10:59:20 AM
FWIW he posted on FB yesterday that all outstanding orders will go out today.
Title: Re: Anyone ever order from church audio?
Post by: daspyknows on September 06, 2019, 11:17:39 AM
FWIW he posted on FB yesterday that all outstanding orders will go out today.

That sounds like the check's in the mail, no jobs will be lost in the merger or I will save you the last line of coke? 
Title: Re: Anyone ever order from church audio?
Post by: ilduclo on September 06, 2019, 02:56:01 PM
"your call is important to us"
Title: Re: Anyone ever order from church audio?
Post by: cajuntaper on September 06, 2019, 04:10:27 PM
Thanks for the tips, kuba e.

 :cheers:
Title: Re: Anyone ever order from church audio?
Post by: seethreepo on September 06, 2019, 07:13:14 PM
JUST DONT. 

ftlog  DONT. 
Title: Re: Anyone ever order from church audio?
Post by: obaaron on September 06, 2019, 07:48:54 PM
I did once and never will again plenty of his gear shows up in the yard all the time