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Author Topic: Kingston delivers!!!  (Read 2129 times)

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Offline spyder9

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Kingston delivers!!!
« on: June 15, 2006, 03:29:05 PM »
2 weeks ago, I received 3 Kingston 2GB CF cards I won on eBay in a package deal.  2 worked flawlessly on my Marantz 660, but 1 did not.  Kept getting a read error.  Even tried formatting with my PC, and still wouldn't work. 

The Kingston's have a lifetime warranty.  So I decided to test it.  I went on Kingston's website and filled out their RMA request.  Submitted it online, and within minutes, they emailed me my RMA # and instructions.  Printed out their emailed RMA form, put the card in a padded envelope, and dropped it off at the nearest Kinko's/FedEx.  Shipping is FREE.

Today, just over a week after I shipped, a new card, in factory sealed packaging, arrived from Kingston.  Out of pocket costs: $0.00.  Excellent service, no questions asked.

Below is the link to Kingston's customer support.  Under "Product Support Contacts", choose RMA request and follow the steps.

If you have a problematic Kingston card, just do it!    Gotta love Lifetime Guarantee.   ;D

http://www.kingston.com/support/default.asp



EDIT:  *** They require signature at delivery (FedEx).  You may want them to deliver at work, if no one is at home during delivery time.
« Last Edit: June 15, 2006, 06:32:19 PM by spyder9 »

Offline rocksuitcase

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Re: Kingston delivers!!!
« Reply #1 on: June 15, 2006, 03:31:02 PM »
All right, way to be the customer service enforcer!!!!!!!!!!!!!!!!!!!!!!!!!!! >:D 8)   +T
music IS love

When you get confused, listen to the music play!

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Offline spyder9

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Re: Kingston delivers!!!
« Reply #2 on: June 15, 2006, 03:32:12 PM »
Backatcha, Kyle!  ;D

spreadheadtom

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Re: Kingston delivers!!!
« Reply #3 on: June 15, 2006, 03:43:41 PM »
Dan Dan..He's our man!  ;D

+T

Offline macroint

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Re: Kingston delivers!!!
« Reply #4 on: June 15, 2006, 03:47:08 PM »
Today, just over a week after I shipped, a new card, in factory sealed packaging, arrived from Kingston.  Out of pocket costs: $0.00.  Excellent service, no questions asked.

When you read so many horror stories, it's nice to hear a fairy tale every now and then...

+T for sharing
Peluso CEMC6>PS-2>AD-20>NJB3


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