TASCAM FIRMWARE ISSUE: Has anyone else noticed this?
I have used this deck extensively since swapping my original DR680. I wonder if anyone else has noticed this, as I am sure it is a firmware issue and is not unique to my deck. I have written Tascam Customer Service 6 times now but have yet to hear back. (I did get an automated response one time saying they would contact me after reviewing my letter, but that was it). I pretty much cut and paste the same letter with small modifications each time in the hopes that one day, I'll get a response. I get around the issue by leaving a note stuck to my recorder so I do not forget the issue which would be easy to do. Here are parts of the letter explaining the issue. I don't know if the issue existed on my DR680, because I never went digi with it. I do like the menu layout on the DR680MKII better than the original, but wonder if the issue existed (Ironically, the menu layout for this using this feature set are amongst the biggest differences between the original and MKII) then or not, and hope they'll deal with it, but have my doubts...
There seems to be an issue that should be fixable with a firmware update. I have written before but not heard back. In the "FUNCTION" menu if you are recording "Digital" (SPDIF) to the mix track (which I call tracks 7 and 8 for ease of reference) you need to set the DIN/MIX settings to "DIN MON" (from the default of "MIX MON") but the deck will not hold the setting of "DIN MON". As soon as you power off and then power it back on for the next use, it reverts back to "MIX MON". There is no way to hold the setting "DIN MON", making it very easy to forget to change it back. You may not notice too, because the MIX channels when set to "MIX MON" the default (which I call 7 and 8 for ease of reference) will be moving if any of channels 1, 2, 3, 4, 5 or 6 are in use.
Long story short: If there can be a fix (firmware upgrade) so that in the "FUNCTION" menu whatever setting is chosen in the "DIN/MIX" menu would stay chosen like all the other settings, this would be really good. I hope this is clear, Please respond back this time.