^^ Seconded.
I've had three business transactions with Chris and they were all really top notch and he definitely stands behind the work he does.
In one transaction, I idly mentioned not having the time to get a mod completed before a festival that was 1 1/2 hence. Chris emailed me and said 'no problem'. With 9 days before the festival started, I sent him my HD-P2, he modded it and sent it back to me with the mod completed and it arrived with 2 days to spare.
I'm not saying that he can turn everything around that fast, but I _AM_ saying that he delivers on what he says he will do!