Here's what I initially sent them:
I would like to know if you could revise the firmware for the Nomad Jukebox 3 to
support 24-bit audio input. After looking at the datasheet for the UDA1380TT ADC/DAC
audio chip that is in the Jukebox 3, it does support 24-bit audio input at a maximum
of 48khz sample rate. I know that it will not support 24-bit at 96khz but at least
24-bit at 48khz would be great. There are a LOT of people that would greatly
appreciate this change.
(I know the wording could have been better - like the above post- great job!)
This is the response I got:
Thank you for contacting Creative Technical Support.; we appreciate the
opportunity to assist you.
Regarding your issue here, I understand that you want to allow the
Jukebox 3 player to play up to 24Bit at 96khz sampling rate. You may
want to do a feedback regarding this:
http://developer.creative.com/contactus/feedback.asp?where=usThank you for your feedback. If you need further assistance, do to get
back to us and we will be glad to help you. Have a nice day!
For faster service please reply with previous correspondence when
replying to this email.
So we need to make sure that they know we want the firmware change for RECORDING and not just playback.