AKGUSAService2@harman.com is what I have as their email.
FWIW, I sent an email to the address above and received the following info:
Thank you for contacting HARMAN Professional,This email address will be discontinued in the near future. We have received your message and will respond as soon as possible, but please update your address book with our new email – HProServiceUSA@harman.comThank you, Customer Service TeamHARMAN Professional Solutions
Just passing along.
I received an email from Harman Professional Solutions. Looks like they are a Samsung company and are based out of Richardson, TX. Below are is the email I received. Just passing along for anyone that may email them in the future.
ProServiceUSA
Aug 4, 2020, 3:12 PM (16 hours ago)
to me
Good Afternoon,
Hope you are doing well.
I am checking on these models as they have been discontinued and I need to check with the repair tech if we have parts available for repair.
I'll get back to you as soon as possible.
Thank you
HProServiceUSA
Aug 4, 2020, 3:45 PM (16 hours ago)
to me
Good afternoon,
I did find out that you can send in the unit for evaluation but there may be a chance that we are not able to repair. If you would like to send in, please fill out the information below.
Please also note that if we are able to repair, maximum flat rate is $400.
Name:
Email:
Additional Contact Name & Email:
Company:
Account #:
Phone:
Product:
Serial:
Under Warranty?
Issue:
Return Shipping Address:
Richardson, Texas
United States
Phone: +1 844-776-4899
Web:
www.harman.com