Ok, flicked on my JB3 here at work to transfer an album, the thing started to load and I plugged it into the USB port. Then, it reached teh "EAX" screen on startup and didn't go any further. I tried to reset it a number of times, no dice. I pulled out the batteries and put them back in, and still the same problem. Power button doesn't even work. It's just stuck on the EAX screen, and the drive has stopped spinning. What to do?