I had no idea Larry was in the repair department. I've always known him as the president of the comapny. I needed some new elastics a year or so ago and also inquired about a few other parts for a mount and for an accessory for a pair of those ridiculously cheap A51 NOS mics that were on ebay a few years ago and that I would be willing to pay for everything since I had gotten such a good deal on the mics and the mount part I needed was because of my own screw-up. Larry got back to me promptly, indicated the elastics were free and he would have to check on the rest. Next day he sends another note indicating all the parts were available. While the parts weren't free he did offer to sell them at cost. I told him that was more than generous and to shoot me a total with shipping. He sent that and quoted inexpensive shipping. I was expecting parcel post but the items came priority and I had them in hand two days later. I have nothing but great tings to say about ADK the company, their products and everyone I have ever dealt with there. While I haven't dealt with all that many manufacturers and retailers, ADK has the best service of any of those I have personally dealt with and Grace is the only company I haven't dealt with who has as stellar a reputation as ADK.