Author Topic: Sound Devices 7xx - Firmware Revision 2.10 - 03/06/2007 (Read 10200 times)

baustin · « **on:** March 06, 2007, 09:52:52 PM »

http://www.sounddevices.com/download/index.html

Notice Concerning Firmware Revision 2.09 for 7-Series

March 05, 2007

Since the release of firmware revision 2.09 for the 7-Series recorders, Sound Devices has received reports of numerous issues, some minor and inconveniencing and some more serious. The more serious issues had the potential to lock up the unit, requiring a hard reset (power removal). The majority of the problems related to FireWire DVD-RAM writing and CL-1 use.

We have identified the cause of these issues, resolved them, and have released 7-Series firmware revision 2.10. Because of the potential seriousness of the failures, we recommend that 7-Series users update their firmware to revision 2.10 at their earliest convenience. Sound Devices continues to place bug resolution as our highest development priority.

Last update March 6, 2007

Sound Devices 744T firmware revision 2.10 provides the following key fixes and features:

* fixed - intermittent lockup when daily folders are set and new day is generated on power-up
* fixed - lockup with external DVD-RAM drives in vertical position going off-line; recorder now drops a failed external drive if media goes off line
* fixed - lockup using the CL-1 when Ctrl-H and Ctrl-C are pressed in a specific setup
* fixed - lockup when v2.09 changes between FireWire drive and FireWire host mode
* fixed - take numbers now increment correctly when false takes are generated
* fixed - an invalid path error during file copying
* removed - full screen error warnings during recording. Note: media will flash in drive info location if off-line
* changed - fixed memory issue causing stack warning indications

jmerin · « **Reply #1 on:** March 06, 2007, 09:55:08 PM »

updating now! missed you at moe. the shows rocked

stober · « **Reply #2 on:** March 06, 2007, 10:55:18 PM »

Damn I guess I'll update from 2.09 to 2.10 but I'm leaving for Langerado in the morning.Guess I'll take a chance $:-\$

MattD · « **Reply #3 on:** March 07, 2007, 06:33:22 AM »

I've stayed with 2.03 after I heard about all the issues with 2.09. Stober, I think you're taking a chance staying with 2.09. I'd either roll up or back.

jmerin · « **Reply #4 on:** March 07, 2007, 09:18:49 AM »

I have had 0 problems with 2.09. so i updated to 2.10, if i do have a problem can i roll back to lets say 2.03.

thanks

jon

Lil Kim Jong-Il · « **Reply #5 on:** March 07, 2007, 09:23:38 AM »

Quote from: Freelunch on March 06, 2007, 10:14:51 PM

Be a long time until I move from 1.46.

1.37 here.

Did they ever fix the ~~lockup~~ "slow drive" crash when recording to 4G files?

ts · « **Reply #6 on:** March 07, 2007, 01:49:56 PM »

Quote from: Freelunch on March 06, 2007, 10:14:51 PM

Be a long time until I move from 1.46.

Me too. Although last night my folder/track count went from like 450 down to 1. Wonder what caused that to happen

F.O.Bean · « **Reply #7 on:** March 08, 2007, 01:44:19 AM »

updating now.......FWIW, I ran 2.09 a few times flawlessly but.....not risking a HARD power up, fuck that, i think ANYONE should upgrade/downgrade iimediately....I think 2.03 ran alright. mine came with 1.74 but i never saved the prg file

so my earliest revision is 1.79

I still think SD kicks ass and im SOOO glad its that simple to update firmware. thats another main reason the 722 kicks major ass and very glad to see SD on the problem.

baustin · « **Reply #8 on:** March 08, 2007, 01:52:31 PM »

Quote from: Bean on March 08, 2007, 01:44:19 AM

updating now.......FWIW, I ran 2.09 a few times flawlessly but.....not risking a HARD power up, fuck that, i think ANYONE should upgrade/downgrade iimediately....I think 2.03 ran alright. mine came with 1.74 but i never saved the prg file so my earliest revision is 1.79

I still think SD kicks ass and im SOOO glad its that simple to update firmware. thats another main reason the 722 kicks major ass and very glad to see SD on the problem.

I just realized that I'm still using v2.03!

If anybody is interested, I still have copies of 1.68 and 1.74 on my computer.

And check this out... if you want to get older firmware revisions, just paste this into your navigator bar and change the '2.10' for the version you want.
Actually this is for the 744t, but I'm sure you could do the same for the other units.
http://www.sounddevices.com/download/7_firmware/744t_2.10.zip

Lil Kim Jong-Il · « **Reply #9 on:** March 11, 2007, 03:56:16 PM »

since no one answered my question above, let me rephrase:

Is anyone using the newer firmware recording 4GB files consistently without problems?

I saw nothing mentioned when I reviewed the revision history and last time I spoke with SD they claim no knowledge of the issue yet I can't reliably record 4GB stereo files.

mmedley. · « **Reply #10 on:** March 13, 2007, 02:45:29 PM »

Quote from: Lil' Kim Jong-Il on March 11, 2007, 03:56:16 PM

since no one answered my question above, let me rephrase:

Is anyone using the newer firmware recording 4GB files consistently without problems?

I saw nothing mentioned when I reviewed the revision history and last time I spoke with SD they claim no knowledge of the issue yet I can't reliably record 4GB stereo files.

I have ran 2.10 twice and have had no issues. I will be more than happy to test a 24/96 & 192kHz @ 4GB and see if I have any errors. I'll post back my results.

ghellquist · « **Reply #11 on:** March 13, 2007, 03:00:29 PM »

Quote from: Lil' Kim Jong-Il on March 11, 2007, 03:56:16 PM

... yet I can't reliably record 4GB stereo files.

Tell us your symptoms. What happens? When? All sample rates and bit depths? Both internal HD and CF-card? How do you see it?

Gunnar

PS: I never record 4GB. Max 2GB to avoid problems in the PC end of things (many apps do not like files larger than 2GB).

mmedley. · « **Reply #12 on:** March 13, 2007, 10:00:33 PM »

I had no issues recording 24/192 and 24/96 @ 4GB files in my tests.

Lil Kim Jong-Il · « **Reply #13 on:** March 13, 2007, 10:22:48 PM »

Its a story documented in another thread somewhere but basicly heres the problem:

I had several instances when the 722 would just stop recording and report slow media. The media speed test was always fine and I always formatted the drive after taking data off. It would occasionally just die. I lost the only source of DAR panic FOB that way. A buddy who borrowed the deck had the same problem. I was running 4GB splits then.

I asked and almost everyone said that they were using 2GB files and had not seen the problem. So I ran this test: I formatted my drive, hit record and let it run until the drive was full or failed. I did this for both configurations, all other parameters the same and continuous recording tests (unless it died while I was sleeping) for several of weeks while I was working at home.

When the device was configured for 2GB splits, it would never fail. My disk holds 38hrs of music at 24/96 (80GB drive) and I ran from empty to fullevery time.

When the devidce was configured for 4GB splits, it would regularly fail. I cannot recall the details now but I believe that once or twice I filled the drive with 4GB files without any problems. Every other test I had issues - the recording stopped for "slow media" and the filesystem was corrupted. It would happen at all different times - 40 minutes, 10minutes, 27hours, there was no recognizable pattern.

I've been running 2GB splits now for 18months without a problem.

I would really like to run 4GB splits because it would clean up my work flow. But I'm afraid of losing another recording - especially when I'm the only one running or the only one FOB.

I told SD about this way back when and they basically just shrugged and said that they had not seen the problem. I don't have any reason to doubt what they say but I'm surprised no one else has reported that. My unit was one of 10 RAW units, so maybe there is an issue with the drive, but still it seems wierd when no other drive I've ever used has trouble with 4GB files.

Lil Kim Jong-Il · « **Reply #14 on:** March 13, 2007, 10:24:04 PM »

Quote from: m. on March 13, 2007, 10:00:33 PM

I had no issues recording 24/192 and 24/96 @ 4GB files in my tests.

what sort of test?

I ran in the field lots of times at 4GB and had no problem. I'd say it happened about 5% of the time so if you run several shows you might not have an issue but eventually it happened and was reproducible when running to fill the drive.

If you don't mind, can you bother to run a 24hr test a few times at 4G and see if it ever fails? I'd really love to move forward in the firmware revs. I need to send mine in for the upgrade anyway but shows keep coming up.

midside · « **Reply #15 on:** March 13, 2007, 10:29:34 PM »

Perhaps you should send the unit to SD and have them run the same tests as you until it fails....

Lil Kim Jong-Il · « **Reply #16 on:** March 13, 2007, 10:35:57 PM »

Yeah, thats what I'm hoping to do but with spring shows coming up it's difficult to let go of the unit for very long. I should have done this during last months dry spell.

In anycase, I've been living with the workaround, which is 2GB splits. I just keep wondering if anyone else has seen the problem. I can't believe that SD would not have run a test like this, but they ship with 40G drives so there may be some issue using the larger storage that their testing doesn't cover. I've never run with CF. That might be an interesting test.

midside · « **Reply #17 on:** March 13, 2007, 10:38:17 PM »

SD might send you a loaner unit if you let them secure the funds for it with a credit card....I would ask them.

mmedley. · « **Reply #18 on:** March 14, 2007, 02:28:19 PM »

I just ran line in silence. My venture to guess would be your drive. I am still using the stock 40GB drive. I know nothing over 130GB is seen on bigger drives....so that would leave me to believe larger drives might handle data a bit different? I dunno.

PS...I have not had the v2 hardware upgrade either.

ghellquist · « **Reply #19 on:** March 14, 2007, 05:38:25 PM »

I have just started testing on my unit. 96/24 4GB split. My unit has a 40G disk though. Will report back in a few days time.

The only association I get (which may have nothing at all with this to do) may be a heat problem with the hard disk -- the machine can get rather hot when inside a totally closed bag and disks are indeed made differently.

Gunnar

mmedley. · « **Reply #20 on:** March 14, 2007, 06:39:51 PM »

I should also mention that I ran the 24/192 sample up to 7 splits. There was less than 2 hours on drive when I stopped it. The 24/96 sample I did did not fill drive. I always run at 24/96 and never encounter(ed) any issues.

Something tells me its specific to your HDD in the unit. Buy another and if you get same results return drive to said store for a refund.

Lil Kim Jong-Il · « **Reply #21 on:** March 14, 2007, 09:04:48 PM »

Definitely not a heat problem. I ran my tests at ambient room temp and the 722 was barely warm after running all day.

Quote from: ghellquist on March 14, 2007, 05:38:25 PM

I have just started testing on my unit. 96/24 4GB split. My unit has a 40G disk though. Will report back in a few days time.
Gunnar

Quote from: m. on March 14, 2007, 06:39:51 PM

I should also mention that I ran the 24/192 sample up to 7 splits. There was less than 2 hours on drive when I stopped it. The 24/96 sample I did did not fill drive. I always run at 24/96 and never encounter(ed) any issues.

Thank you both very much for running the tests.

Yeah, I may need to try another drive. I could always use the current drive to update my laptop.

fozzy · « **Reply #22 on:** March 15, 2007, 10:05:57 AM »

I just got 2 of these

http://www.newegg.com/Product/Product.aspx?Item=N82E16822152032

They are the same as the ones SD is using, only larger.

I am working on rigging one into an external enclosure and will slap the other one in the recorder tonight.
If it works out I can send you my old drive if you want to run some tests. It is 40G

ghellquist · « **Reply #23 on:** March 15, 2007, 01:55:14 PM »

First day of testing 4Gb files. Disk filled perfectly, no problems seen.

Gunnar

ghellquist · « **Reply #24 on:** March 16, 2007, 02:47:26 PM »

Second day testing. No problems.

Gunnar

ghellquist · « **Reply #25 on:** March 17, 2007, 01:21:35 PM »

Third full hard-disk. Not a problem. I will stop testing now. Looks like Lil Kim Jong-Il has some problem that is not inherent to the 722-s in general. Might be specific for the unit, or maybe the new hard-disk installed. If the problem persists after changing hard disk, I personally would definitely recruit the help of the factory to see where the problem is. They have been very good in supporting the units before, my unit as example is now upgraded to 2.0 HW status without cost to me (I had to pay transport to the distributor).

Gunnar

fozzy · « **Reply #26 on:** March 17, 2007, 01:41:11 PM »

Got the 120 installed a few minutes ago, LMK if you want borrow my stock 40gig drive to run some tests

Lil Kim Jong-Il · « **Reply #27 on:** March 17, 2007, 02:57:18 PM »

Gunnar thanks. Yeah it might be my drive. I have zero doubt that this situatoin was a factor in SD dropping the 722RAW option.

Quote from: fozzy on March 17, 2007, 01:41:11 PM

Got the 120 installed a few minutes ago, LMK if you want borrow my stock 40gig drive to run some tests

fozzy, maybe you should try it again before hitting the field with the new drive. So far everyone who reports no problems is using the stock 40GB drive.

Let me get past the next couple of shows and I'll decide if I want to borrow your old drive. I have a couple of local options for backup if I decide to send in the 722 for the V2 update.

Thanks again both of you for the help.
michael

fozzy · « **Reply #28 on:** March 17, 2007, 03:02:50 PM »

Quote from: Lil' Kim Jong-Il on March 17, 2007, 02:57:18 PM

Gunnar thanks. Yeah it might be my drive. I have zero doubt that this situatoin was a factor in SD dropping the 722RAW option.

Quote from: fozzy on March 17, 2007, 01:41:11 PM
Got the 120 installed a few minutes ago, LMK if you want borrow my stock 40gig drive to run some tests

fozzy, maybe you should try it again before hitting the field with the new drive. So far everyone who reports no problems is using the stock 40GB drive.

Let me get past the next couple of shows and I'll decide if I want to borrow your old drive. I have a couple of local options for backup if I decide to send in the 722 for the V2 update.

Thanks again both of you for the help.
michael

been recording the TV for about 3hrs now w/ the new drive.

I am going to run the SxSW jambase showcase to give it a good 5-6hrs in the field. There will be at least 3 other tapers there so no big deal if it craps out.

I never take mine out of the PB I forgot how pretty it is.

stober · « **Reply #29 on:** March 17, 2007, 05:06:55 PM »

Well I upgraded to 2.10 before I left for Langerado.I had zero problems with it.

F.O.Bean · « **Reply #30 on:** March 17, 2007, 08:16:13 PM »

Quote from: stober on March 17, 2007, 05:06:55 PM

Well I upgraded to 2.10 before I left for Langerado.I had zero problems with it.

nice! I have been running battery tests with 2.10 for a week now and all the battery tests have ran just fine

Lil Kim Jong-Il · « **Reply #31 on:** July 01, 2007, 09:11:08 AM »

Here's an update regarding my problem with 4G splits: the problem seems to have been solved by the new firmware.

I was running something like 1.17 and now I have the V2 update with the associated firmware. After 70 hours of recording with 4G splits, I've not had any issue and it's still running. I'm going to keep going for a few more days but I have confidence it will continue to work since the test never made it this far with the old firmware. The bug was probably fixed somewhere along the way and you guys either are lucky enough to have never seen the problem with the early firmware or you have a newer unit. Thanks again for testing for me. I'm happy with SD for the quick turn around on the update and now this issue seems to be resolved.

F.O.Bean · « **Reply #32 on:** July 01, 2007, 10:16:46 AM »

Quote from: Lil' Kim Jong-Il on July 01, 2007, 09:11:08 AM

Here's an update regarding my problem with 4G splits: the problem seems to have been solved by the new firmware.

I was running something like 1.17 and now I have the V2 update with the associated firmware. After 70 hours of recording with 4G splits, I've not had any issue and it's still running. I'm going to keep going for a few more days but I have confidence it will continue to work since the test never made it this far with the old firmware. The bug was probably fixed somewhere along the way and you guys either are lucky enough to have never seen the problem with the early firmware or you have a newer unit. Thanks again for testing for me. I'm happy with SD for the quick turn around on the update and now this issue seems to be resolved.

+T Brother, that is great news

You were a little outdated on the firmware id say

I have been running batt tests and taped 2 shows with 2.15, and it seems to be solid so far. I have more batt tests to do all day too

so 2.15 will def get a workout before allgood