Topic: jb3 firmware update help

[jkbyram]

i am getting an error when trying to update firmware. the error states.."your player cannot startup properly. please reboot and run this application again."  anyone had this problem that can steer me the right way? i have version 1.10.06 currently. i tried to use the newest version but it told me to download an appropriate version first. it did  connect with the jb3s and check the current version. the earlier versions did not do anything except give me that warning.

i did not see this in the faq forum

thanks for any help

[Joe w.]

I believe you have to update to the next version in line, then the next, then the next......until you get to the latest. that's what I had to do.

[jdh263]

^ I just dl'ed the latest one and it worked so you might not have to get all of them

[Joe w.]

did you have the previous version though?

[jdh263]

na, i just got the jb3 today, couldn't monitor the levels so i updated the firmware and it worked.  I just got the latest one, 1.40.something i believe

[jkbyram]

i have been trying to use newer versions starting with the next version up from 1.10.06. i can not get 1.11, 1.20 1.32 to work either. not sure what i am doing wrong.

[Roamer]

I got a new one recently, and I did upgrade 1.10 -> 1.30 -> 1.40 without problem.

[jkbyram]

anyone else have any suggestions? i was hoping to use the jb3 to tape the north mississippi allstars on saturday. not sure i want to try it with out some kind of level to monitor with. what problems will i have using it with the current firmware 1.10.06?

[urobouros]

I was able to go 1.10 > 1.4 but I know that others haven't been as lucky.  Are you getting the installation exe files from creative's website?  I had issues with the exe's I dl'd from Nomadness but the ones from Creative worked like a charm.

[jkbyram]

i have tried them from every where i can find them to only get the same results.  it is getting frustrating. i am fairly computer literate and have not had this much trouble with much more difficult operations.

[Ray76]

The techs at Creative told me that all the JB3s that were older ones (the first half of the release year) needed to be updated PROGRESSIVELY from the earliest to latest. The newer releases of the JB3 could go straight from the firmware that was on it to 1.40.06.
Ray

[jkbyram]

i have tried progressively. i can't get the next one up from 1.10.06 to work

[Ray76]

Go straight to 1.40.06 then??
+T for your troubles hoss.

[jkbyram]

when i go straight to 1.40 it tells . it will not allow me..."You cannot use  this firmware upgrade for your player. Please download a suitable firmware upgrade." it is strange though that 1.40 is the only version that i can actually see interface with the device. all the other versions give the warning about it not starting up properly before i can see it interact with the device.

[Ray76]

Try that automatic software update wizard on www.creative.com        under support and drivers..