Topic: MicroTrack 24/96 Beta 1.2.0

[jtessier]

The force reset information reported from M-Audio technical support is not quite accurate.  There are two different things here, there's a force power off which as most of you know is holding the power button down for an extended period (about 12 seconds). Then there's a Special Recovery mode which is intended to get the unit booted if the internal firmware/operating system were to ever become corrupted. This is done by applying power to the MicroTrack while holding in the menu button. You will then go to a screen that asks you to insert a rescue disk (in reality you should have already had the rescue disk inserted before you powered on). A 'rescue disk' is any fat32 formatted media with a set of firmware files on it.  The MicroTrack will then attempt to load the firmware / operating system directly off the card instead of out of internal memory.  You can then use the update firmware option in the menus to overwrite the corrupted internal firmware with a fresh copy from the card. Then when the unit reboots hopefully all should be well.

J.T.

[musicsherlock]

perhaps it's a good thing to keep the various or latest firmware on a separate (the included) CF card...as I don't have an alternate reader besides the MT...

[Nick Graham]

The force reset information reported from M-Audio technical support is not quite accurate.  There are two different things here, there's a force power off which as most of you know is holding the power button down for an extended period (about 12 seconds). Then there's a Special Recovery mode which is intended to get the unit booted if the internal firmware/operating system were to ever become corrupted. This is done by applying power to the MicroTrack while holding in the menu button. You will then go to a screen that asks you to insert a rescue disk (in reality you should have already had the rescue disk inserted before you powered on). A 'rescue disk' is any fat32 formatted media with a set of firmware files on it.  The MicroTrack will then attempt to load the firmware / operating system directly off the card instead of out of internal memory.  You can then use the update firmware option in the menus to overwrite the corrupted internal firmware with a fresh copy from the card. Then when the unit reboots hopefully all should be well.

J.T.

I just tried the above (applying power/holding "Menu" - see my problem here: http://taperssection.com/index.php?topic=55741.0) hoping it would work...and nothing happened. Still have no f**king clue what's wrong with mine.

I emailed M-Audio Tech Support explaining my issue, that for whatever reason the unit now appears to be completely dead. They responded that I needed to update the firmware...

HELLO??? Try and make it a little more obvious you didn't read a single word of my email. How can I update the firmware (which had already been done) when the damn thing won't even power up!

[chitaper]

perhaps it's a good thing to keep the various or latest firmware on a separate (the included) CF card...as I don't have an alternate reader besides the MT...

There are many CF card readers for less than $10.

[mmedley.]

The force reset information reported from M-Audio technical support is not quite accurate.  There are two different things here, there's a force power off which as most of you know is holding the power button down for an extended period (about 12 seconds). Then there's a Special Recovery mode which is intended to get the unit booted if the internal firmware/operating system were to ever become corrupted. This is done by applying power to the MicroTrack while holding in the menu button. You will then go to a screen that asks you to insert a rescue disk (in reality you should have already had the rescue disk inserted before you powered on). A 'rescue disk' is any fat32 formatted media with a set of firmware files on it.  The MicroTrack will then attempt to load the firmware / operating system directly off the card instead of out of internal memory.  You can then use the update firmware option in the menus to overwrite the corrupted internal firmware with a fresh copy from the card. Then when the unit reboots hopefully all should be well.

J.T.

I just tried the above (applying power/holding "Menu" - see my problem here: http://taperssection.com/index.php?topic=55741.0) hoping it would work...and nothing happened. Still have no f**king clue what's wrong with mine.

I emailed M-Audio Tech Support explaining my issue, that for whatever reason the unit now appears to be completely dead. They responded that I needed to update the firmware...

HELLO??? Try and make it a little more obvious you didn't read a single word of my email. How can I update the firmware (which had already been done) when the damn thing won't even power up!

There are some phone numbers in the back of the manual. Call their offices and get someone on the phone to help you.

[Ed.]

You can also try the two different reset procedures available for the MicroTrack. First, hold down power and delete for a few seconds and the Microtrack should turn itself off. Then turn the Microtrack back on (whether it will boot up all the way or not) and hold power and menu down for a few seconds until it turns off the unit. Boot up Microtrack and it should work.

For what its worth, I tried that, and it still didn't fix the micro drive problem

[thegreatgumbino]

Anyone heard a tentative release date on the next firmware update?

[Nick Graham]

Anyone heard a tentative release date on the next firmware update?

I wouldn't hold your breath. I'm still waiting (5 days) to get info to return my Microtrack to M-Audio.

[thegreatgumbino]

Anyone heard a tentative release date on the next firmware update?

I wouldn't hold your breath. I'm still waiting (5 days) to get info to return my Microtrack to M-Audio.

Sorry to hear about your troubles, Nick.  Didn't you have a couple successful runs with the MT?

I want to make the 24 bit jump, but haven't decided which way to leap yet 

[Ed.]

I dunno, I have faith that there'll be another one coming up soon.  I just hope they fix the 2gb problem by February because I have shows then that the 24bit/2gb thing will definitely come up as an issue.

[thegreatgumbino]

I really want to run 24 bit by 1/21 so I can record the Los Lobos acoustic show.  My playback doesn't support it, but it would be nice to have the recording for future playback.  Can't wait for the show!  It's in an old theater built in 1934 that only holds 535 people 

[it-goes-to-eleven]

I can see where doing the split without any sample drop outs is difficult and maybe it will take some time.

But it should be pretty easy for them to give us dual mono recording and it would be a huge improvement.

[John Kelly]

Anyone heard a tentative release date on the next firmware update?

They released 1.2.3 today. 

[thegreatgumbino]

Thanks John.  +T    I just saw that after my post.

http://taperssection.com/index.php?topic=56163.0

[Ed.]

badass!