Topic: AKG Parts department issue USA

[beanstalk]

Anyone ever have an issues with getting stuff from AKG parts deparment USA? How about customer service?

[musicsherlock]

i've been trying (albeit sporatically) to obtain a retaining ring for my 451 for months...poor service in my book...do a search...should be plenty of similar threads...

whatcha lookin' for?

[Sanjay]

no response to my inquiries about a c426 windscreen.

i already thought they sucked, but sometimes you have no choice.

[beanstalk]

I've trying to get an outer ring for my h-85 shock mount for over 3 months.. I've called 5 times and been given the run around. 3 times they've told me it would be at house in 3 days. Twice it was in stock and then when I called after not getting they said it was back ordered. Worst customer service ever...

[F.O.Bean]

I've trying to get an outer ring for my h-85 shock mount for over 3 months.. I've called 5 times and been given the run around. 3 times they've told me it would be at house in 3 days. Twice it was in stock and then when I called after not getting they said it was back ordered. Worst customer service ever...

that is VERY poor customer service IMO

Thank god I have never had to use them for anything.......BTW, how much is a new shock?

[beanstalk]

I've trying to get an outer ring for my h-85 shock mount for over 3 months.. I've called 5 times and been given the run around. 3 times they've told me it would be at house in 3 days. Twice it was in stock and then when I called after not getting they said it was back ordered. Worst customer service ever...

that is VERY poor customer service IMO

Thank god I have never had to use them for anything.......BTW, how much is a new shock?

H-85 runs around $100-120 a piece depending on where you get it. The outer ring which is what I need is $11.00