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Author Topic: AKG service contact  (Read 2434 times)

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Offline nottingham

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AKG service contact
« on: May 30, 2007, 04:29:37 PM »
Does anyone have a service contact for AKG. I need to send my ck61 caps for a check up.
Thanks Ron.
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Offline landshark

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Re: AKG service contact
« Reply #1 on: May 30, 2007, 06:25:58 PM »
The AKG USA site (google AKG USA) has the service contact info - leave a message and they call you back.  They were very responsive when I called.
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Offline spyder9

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Re: AKG service contact
« Reply #2 on: May 30, 2007, 06:58:06 PM »
Contact this guy:

Land Audio Services
471 Walton Ferry Road
Hendersonville, TN  37075
615-338-4443
landaudio@comcast.net
Richard Land

http://landaudioservice.lbu.com/about.html


Rick has the contract with AKG-USA to do all warranty and repair work.  If your caps' warranty has expired, just contact Rick direct.  He fixed one of my 480 amps last year.  I just got back my 460 amps today from him.  He gave them a tuneup.  Really nice guy.  Does great work.  Don't go through AKG unless your stuff is under warranty.  Or you'll just get an AKG markup, if you go through them direct.
« Last Edit: May 31, 2007, 02:32:38 PM by spyder9 »
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Offline nottingham

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Re: AKG service contact
« Reply #3 on: May 30, 2007, 07:15:54 PM »
Thanks for the info.
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Offline Kindguy

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Re: AKG service contact
« Reply #4 on: May 31, 2007, 02:13:15 PM »
Quote from: spyder9 on May 30, 2007, 06:58:06 PM
Contact this guy:

Land Audio Services
471 Walton Ferry Road
Hendersonville, TN  37075
615-338-4443
Richard Land

Rick has the contract with AKG-USA to do all warranty and repair work.  If your caps' warranty has expired, just contact Rick direct.  He fixed one of my 480 amps last year.  I just got back my 460 amps today from him.  He gave them a tuneup.  Really nice guy.  Does great work.  Don't go through AKG unless your stuff is under warranty.  Or you'll just get an AKG markup, if you go through them direct.

Nice to know T+
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Offline terrapinj

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Re: AKG service contact
« Reply #5 on: May 31, 2007, 03:38:18 PM »
isn't Richard Land who Sanjay had problems with (used to work for AKG USA)?
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Offline landshark

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Re: AKG service contact
« Reply #6 on: May 31, 2007, 04:36:55 PM »
Dangit, I called AKG and they had me send my 460's to him for repair.  Guess I'll be paying a markup...oh well.
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Offline nottingham

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Re: AKG service contact
« Reply #7 on: May 31, 2007, 09:39:14 PM »
I talked to Richard this morning and he told me it would be 25.00 a bench time to check out my caps per cap, if they needed to be rebuilt it would be 100.00. Does this sound fair?
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Offline china_rider

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Re: AKG service contact
« Reply #8 on: June 01, 2007, 11:34:21 PM »
I've never sent anything in for repair so I don't know if it is fair.  But if you think something will need fixing and require the $100/hr fee you might consider that you can buy a brand new pair for about $320+shipping from boxy.  With shipping and import fees it will probably be around $400 for a pair.  That $100/hr can add up quickly and with a new pair they will be under warranty for a while.

Stay Kind,
Dana
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