You need to release the stop button once the creative screen pops up then quickly hit the play one. May take a bit to get right.
ok got it. thanks. now when i turn it on it flashes the "firmware problem" thing. now what do i do? sorry, i'm jukebox illiterate
You need to reload the firmware. Go to
www.nomadness.net. Go to download section and download the latest firmware to your PC, v. 1.40.06, I believe. Then do the following:
1) open the Read Me file that comes with the firmware, and follow instructions. Those instructions should be so:
1) turn on your JB3
2) connect JB3 to your PC via USB
3) Creative software should automatically open up on your PC, recognizing the JB3 and connecting to it.
4) double click on the firmware and install will begin
Try that and let's see what happens.
See if that works.