EDIT!!!
EVERYTHING TURNED OUT O.K.! The stock wall wort is the only thing not working...weird.
Folks,
My apologies if this gets a little preachy, but I am BENT OUT OF SHAPE right now. Here's the story.
A few months back, I put my D-100 up for sale. Shaggy bought it quickly, I sent it to Japan at my expense, only to have him receive it in a condition OTHER than what it was when I sent it. The unit that I sent was in NEAR-MINT condition, and damn near regular "MINT" as it was used only as a back up deck. I was the original owner and put less than 100 hours on it. When he received the unit, there was a small dent in the upper portion of the door, to which I was COMPLETELY shocked, not to mention I felt like an ass. The long and the short was that I sent him back his money via paypal, but I had to cover shipping to come back (as to be expected). So...in the end, I had a damaged unit in hand (no pun intended), and was out $65 for shipping. I went to the post office where I initially mailed from and was told that since I did not purchase insurance there was nothing I could do. O.K....lesson learned...BUY INSURANCE.
So, here we are in March and I decide to sell my t-mod+ UA-5. Goes up in the yard, and bam...several PMs from folks ready to buy. The unit is also in near-mint condition...probably as good a condition as any unit could be after being used in the field. The original post stated how clean it was and came with all original packaging including the box, and the box was still in the original celophane. I packed the UA-5 in its box, sealed it tightly, then packed it all inside another box, which contained multiple inches of breathing room around the UA-5 box, filled with shock absorbing packing material...it was packed very well.
So, today I get an email from the buyer. He was stoked about a 3 day turnaround, as well as the pack job and the appearance of the unit, but tells me the unit will not power up. I'M FRIGGIN' HOT. I have exchanged multiple emails with the buyer and he has attempted every way possible to power up the unit. I trust him when he says it is not working, as we have had a FLAWLESS transaction up to now, and let's face it...powering up a UA-5 does not take a brain surgeon.
Now WTF would you do?
At this point, I feel I need to offer a full refund to the buyer as he did not receive a functioning unit. I DID buy $600 worth of insurance (amount of sale), but has anyone else had experiences like this? This is a load of BS in my opinion, and besides being a pain in the ass for me, the buyer and my reputation, I'm losing expensive equipment.
Do I need to have the unit in-hand to file the claim at USPS?
How do I prove to them the unit was functioning prior to shipping?
Any hurdles that you know about?
This fuckin' sucks.
Mike