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Author Topic: Anyone ever order from church audio?  (Read 26160 times)

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Offline Fatah Ruark (aka MIKE B)

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Re: Anyone ever order from church audio?
« Reply #15 on: August 22, 2019, 07:31:12 PM »
If urgency is important I would *NEVER* order anything from any of these one man shops.

Some guys just aren't that good at running a business. Some are in over their heads (too much work), and some just have legitimate life issues come up which may delay your product from arriving.

You want it in 2 days? Amazon or B+H is your best route, but obviously it's going to cost you more.

I wish more of these guys would make it more clear that they can't guarantee when the product may arrive due to  bring a one man operation. Set the expectations of the customer low enough that they are sure they can keep them happy. If you think it's going to take a month to make...tell them 2 months. Obviously the downside to this is some people may not make a purchase.

I'm about to sell a ton of vinyl on Discogs and will be making it very clear that I'm just a regular guy with a regular life and may not be able to ship things same day (or maybe even until the weekend). I'm sure I will still get some moron bitching because their record didn't arrive in 3 days, but at least I can point them to something that they should have read in the first place.
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Offline cajuntaper

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Re: Anyone ever order from church audio?
« Reply #16 on: August 22, 2019, 08:27:46 PM »
I want to be clear, I'm not upset about the wait. I know he's a one man show, and a busy dude, that's cool, just keep me apprised of the situation. I wasn't expecting a quick turn around. But don't tell me you're sending them on Monday in June if you're not shipping them until August. Because then I'm looking out for them in the mail, and when they don't show I don't know if it's bc they got lost or stolen or weren't sent. So then I want to know the shipping info so I can track them in case it's the former, and instead of saying "Hey, I didn't get around to it, sorry," I get fed an obvious lie about not having tracking information on return shipments. Now you're just disrespecting me, someone that paid you money for your services. If you didn't get to it, just own it and say so. The dishonesty just shows a complete lack of character and integrity. He builds great gear though, just wish he'd be more forthright in his dealings.
« Last Edit: August 22, 2019, 08:29:29 PM by cajuntaper »

Offline jerryfreak

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Re: Anyone ever order from church audio?
« Reply #17 on: August 22, 2019, 09:47:39 PM »
giving up on the 'in stock' battery box i ordered in early july that i was told shipped in early august

i thought 7 weeks out would be time

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Offline vanark

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Anyone ever order from church audio?
« Reply #18 on: August 23, 2019, 06:48:54 AM »
His communication (or lack thereof) has always been his issue. Sorry to see more folks bitten by the issue.
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Offline lsd2525

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Re: Anyone ever order from church audio?
« Reply #19 on: August 23, 2019, 11:14:07 AM »
 :banging head:
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Offline barrettphisher

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Re: Anyone ever order from church audio?
« Reply #20 on: August 23, 2019, 12:08:28 PM »
Great gear, I recommend as many have already said, if you need it fast try the yard sale first.
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Offline deadphishin420

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Re: Anyone ever order from church audio?
« Reply #21 on: August 23, 2019, 12:21:43 PM »
I just got a message that it sent out last week. Let’s see if that’s the case.
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Offline hoppedup

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Re: Anyone ever order from church audio?
« Reply #22 on: August 26, 2019, 02:41:52 PM »
I just got a message that it sent out last week. Let’s see if that’s the case.

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Offline seethreepo

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Re: Anyone ever order from church audio?
« Reply #23 on: August 27, 2019, 03:00:13 PM »
if the pages and pages of his misdeeds are not enough  , read this post.: dont buy from him. If you do you do so at the risk of exceptionally poor customer service leading to a sour taste in one's mouth.
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Offline DavidPuddy

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Re: Anyone ever order from church audio?
« Reply #24 on: August 27, 2019, 03:25:37 PM »
Maybe his amp repair business has picked up, but most of these problems could be solved with honest communication about expectations. We all know that one man shop custom gear can take a while to get, just be up front about production time. The misleading "in stock" status needs to be addressed as well.
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Offline live2cd

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Re: Anyone ever order from church audio?
« Reply #25 on: August 27, 2019, 04:09:38 PM »
Ive had (2) different repair transactions last over a year each. I love his gear, but I highly recommend to have backup mics just in case something goes wrong because the return time is never what you might expect.
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Offline illconditioned

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Re: Anyone ever order from church audio?
« Reply #26 on: August 27, 2019, 04:42:26 PM »
Really too bad.
With better service Chris could make a killing here.There are so many cool preamps, mics, cables, etc to be made.
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Offline kliked

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Re: Anyone ever order from church audio?
« Reply #27 on: August 29, 2019, 03:05:23 PM »
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...

Offline DavidPuddy

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Re: Anyone ever order from church audio?
« Reply #28 on: August 29, 2019, 04:14:08 PM »
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...

Nope, power is power. Sound Pros is more expensive but they ship quickly for free (most of the time) and have great service.

Sending you a PM.
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Re: Anyone ever order from church audio?
« Reply #29 on: August 29, 2019, 07:39:35 PM »
Seeing as how timely shipping seems to be an issue would I notice any real world difference using a battery box ordered from sound professionals with CA-14s vs waiting on one of his?  Asking for a total noob...

Nope, power is power. Sound Pros is more expensive but they ship quickly for free (most of the time) and have great service.

Sending you a PM.

I find that Sound Pros is a little cheaper, if you live in The States, because of the high cost of Canadian Post. The new series of Sound Pro Battery Boxes are EXTREMELY NICE and the smallest BB you'll find (that I know of).

 

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