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Gear / Technical Help => Playback Forum => Topic started by: OOK on July 07, 2011, 11:13:35 PM

Title: WOW - IPODs
Post by: OOK on July 07, 2011, 11:13:35 PM
My son managed to screw up his ipod classic.  It was reset and wiped clean somehow....  I have attempted several times to restore it but it won't restore to the point where it will be reconized by itunes and resync.   I have performed all update etc etc.... run diagnostics...  nothing nada... 

the dam thing won't reconize... any thoughts on what to do next. 
Title: Re: Friggin IPODs
Post by: mr qpl on July 07, 2011, 11:46:35 PM
same thing happened to the ms. she contacted apple and they were pretty helpful and got it up and running again

good customer service ;D
Title: Re: Friggin IPODs
Post by: JD on July 08, 2011, 12:00:22 AM
Quote from: OtheroneK on July 07, 2011, 11:13:35 PM
My son managed to screw up his ipod classic.

You feeding that boy too much wine again??? ;D
Title: Re: Friggin IPODs
Post by: OOK on July 08, 2011, 09:43:15 PM
Quote from: mr qpl on July 07, 2011, 11:46:35 PM
same thing happened to the ms. she contacted apple and they were pretty helpful and got it up and running again

good customer service ;D

Yep went this route....got the one time free diagnosis deal and as it turns out the ipod has a hardware issue....apple will fix it for free.... pretty good customer service I'd say...  I may consider the apple protection plan for the next 2 years with this kind of service.....

OOK
Title: Re: Friggin IPODs
Post by: OOK on July 13, 2011, 04:50:32 PM
Quote from: OtheroneK on July 08, 2011, 09:43:15 PM
Quote from: mr qpl on July 07, 2011, 11:46:35 PM
same thing happened to the ms. she contacted apple and they were pretty helpful and got it up and running again

good customer service ;D

Yep went this route....got the one time free diagnosis deal and as it turns out the ipod has a hardware issue....apple will fix it for free.... pretty good customer service I'd say...  I may consider the apple protection plan for the next 2 years with this kind of service.....

OOK

Apple replaced my son's Ipod with a brand new one free.....talk about customer service, it went from PA. monday 7/11/11 at 4pm to Ca. and he revcieved his new ipod from Ca. Wed. 7/13/11 at 2pm......now that is turnaround service.....  They emailed me every step of the way....
Title: Re: Friggin IPODs
Post by: audBall on July 13, 2011, 05:16:37 PM
^ Similar story here. 

I had an iPod 5G die once under warranty.  Apple overnighted a self-addressed overnight-back-to-Apple return box and overnighted me a new one by the third day.  It was nuts!  And this was CA >Pittsburgh > CA > Pittsburgh.  Damn thing is still going strong 5+ years later.