Author Topic: Server problems (Read 6038 times)

Stank · « **on:** January 09, 2004, 07:09:02 PM »

Just recently got a DSL connection. I have installed Serv U and I believe everything is set up but people havn't been able to get in. If someone has any suggestions of what might be in the way let me know. thanks
Adam

Steve J · « **Reply #1 on:** January 09, 2004, 11:05:54 PM »

Do you have a firewall set up?
Are you using a DSL/Home Network router (like this Linksys)?

Stank · « **Reply #2 on:** January 10, 2004, 03:27:18 AM »

I don't believe I have a firewall set up. I do have a modem similar to the linksys. It has the 4 Ethernet connections. Would hooking the modem up through USB resolve the problem or does that not matter? I appreciate your help....
Adam

Steve J · « **Reply #3 on:** January 10, 2004, 10:45:14 AM »

There is one other question I forgot to ask: what operating system are you using? Windows XP has it's own internet connection firewall & that certainly would prevent others from accessing your FTP.

Also, I would ask a bit more about the chain. Mine goes like this:

DSL modem>Intesys DSL Router>'puter w/WinXP>BulletProof FTP Server software

Stank · « **Reply #4 on:** January 10, 2004, 12:13:07 PM »

I am using XP and in the control panel the Firewall is turned off

dklein · « **Reply #5 on:** January 10, 2004, 01:11:55 PM »

Your modem is acting as a router, so you need to do a few tricks to get the routing to work. Go to the serv-u support site, find the knowledge base and your answers are in the Top 10 Most Requested Knowledge Base Articles

You want Configuring Serv-U to Work with a Router/Firewall

I'd post a link but it's all frames and I can't figure it out.

Stank · « **Reply #6 on:** January 10, 2004, 01:14:35 PM »

I'll check into it. Thanks for the tip!

Stank · « **Reply #7 on:** January 10, 2004, 01:21:09 PM »

When setting up the PASV port range, we recommend opening up ports 2000 - 2010. Then open up the same port range in your router and map them to the Serv-U server.

My question is mainly on the second sentance. How would this be done?

Stank · « **Reply #8 on:** January 10, 2004, 01:26:42 PM »

If someone can kinda walk me through via AIM let me know. My sn is Stankelsmiller

Stank · « **Reply #9 on:** January 11, 2004, 03:26:03 AM »

I think I may have figured it out. Could someone give this a try?
192.168.0.2 or maybe 69.11.210.138
StankServer
Rockford
21
Thanks!

Brian Skalinder · « **Reply #10 on:** January 11, 2004, 10:03:25 AM »

I couldn't get through on 69.11.210.138:

"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."

192.168.0.2 definitely won't work as that's an internal non-internet IP address, I assume for the server machine.

Stank · « **Reply #11 on:** January 11, 2004, 12:33:52 PM »

Could someone try it again? Thanks

Brian Skalinder · « **Reply #12 on:** January 11, 2004, 12:39:04 PM »

Same problem. FWIW, I'm able to ping away, just can't seem to connect to the server for some reason - gotta be a server/firewall config issue.

Stank · « **Reply #13 on:** January 11, 2004, 12:42:36 PM »

yeah I opened ports 2000-2010 like the help page suggested. Do you have to connect in passive mode?

Stank · « **Reply #14 on:** January 11, 2004, 01:23:16 PM »

Ok I made a change. Do you still have the same problem?

Brian Skalinder · « **Reply #15 on:** January 11, 2004, 02:11:29 PM »

Tried both active and passive for ports 21 and 2001. Same message as before when trying to connect with port 21. When attempting with port 2001:

"Resolving host name 69.11.210.138...
Connecting to (69.11.210.138) -> IP: 69.11.210.138 PORT: 2002
Connected to (69.11.210.138) -> Time = 188ms
Socket connected waiting for login sequence.
Cannot login waiting to retry (120s)..."

Stank · « **Reply #16 on:** January 11, 2004, 02:22:00 PM »

damn, this is tricky. So, under the domain name I change port to 2001. However, when I look at the activity it says server not listening on port 2001 already in use. Why is this?

Stank · « **Reply #17 on:** January 11, 2004, 02:26:52 PM »

Did more tweaking. Thanks for trying this out for me. Could you do it again

Chris K · « **Reply #18 on:** January 11, 2004, 02:47:59 PM »

Could not connect to 69.11.210.138 -- try again later: Operation timed out.
Sleeping 137 seconds.

this is what i get when i try

if you are behind a router, try putting the computer you are using as a server outside the DMZ zone, and see if you can get people to connect that way. if they can, then you either don't have your router set up properly. make sure you have whatever port you are using (21) forwarded to the CORRECT computer

Brian Skalinder · « **Reply #19 on:** January 11, 2004, 02:49:51 PM »

My latest attempt:

Resolving host name 69.11.210.138...
Connecting to (69.11.210.138) -> IP: 69.11.210.138 PORT: 2001
Connected to (69.11.210.138) -> Time = 234ms
Socket connected waiting for login sequence.
220 Serv-U FTP Server v4.1 for WinSock ready...
USER StankServer
331 User name okay, need password.
PASS (hidden)
230 User logged in, proceed.
SYST
215 UNIX Type: L8
FEAT
211-Extension supported
MDTM
MDTM YYYYMMDDHHMMSS[+-TZ] filename
SIZE
SITE PSWD;EXEC;SET;INDEX;ZONE;CHMOD;MSG
REST STREAM
211 End
Detected Server Software: Serv-U 4.x
PWD
257 "/" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (69,11,210,138,6,79)
Opening data connection IP: 69,11,210,138,6,79 PORT: 1615.
The operation completed successfully.
Connecting IP Repeater "repeater.smartftp.com" ...
IP Repeater returned: "68.72.208.156"
PORT 68,72,208,156,6,86
200 PORT Command successful.
Opening data connection IP: 68.72.208.156 PORT: 1622.
LIST -aLT
150 Opening ASCII mode data connection for /bin/ls.
Connection closed. Server timeout.
426 Data connection closed, transfer aborted.
421 Connection timed out - closing.
Connection closed.

Chris K · « **Reply #20 on:** January 11, 2004, 02:50:51 PM »

also, some isp's will block port 21...my comcast provider does, so i have to use an alternate port number for ftp...i use 420

try using a different port number, and forward that port to your computer

Stank · « **Reply #21 on:** January 11, 2004, 02:52:55 PM »

Did you try port 21? try 2001 that is what it is set at now. I think it's all good.

Chris K · « **Reply #22 on:** January 11, 2004, 03:54:03 PM »

ok. i can make a connecion, but i get a hold when asking for a directory wth the list -al command

have you set a file or a directory to be viewed for the login?

have you "turned on" file sharing for that directory?

hang in there...you are almost there

Stank · « **Reply #23 on:** January 11, 2004, 06:29:16 PM »

I made another adjustment. I do have one question. When I went to my modem configuration I fowarded port 2000-2010 to tcp 192.168.0.2. My question is should I have fowarded them to 69.11.210.138? Thanks for all the help!

dklein · « **Reply #24 on:** January 11, 2004, 11:17:15 PM »

Quote from: Stank on January 11, 2004, 06:29:16 PM

I made another adjustment. I do have one question. When I went to my modem configuration I fowarded port 2000-2010 to tcp 192.168.0.2. My question is should I have fowarded them to 69.11.210.138? Thanks for all the help!

You did it right. Buy you may have some trouble using 2001 as your control port if it's also assigned in your range for PASV.

Where did you set port 2001? In the server software or did you just forward 2001 to port 21 on your machine?

Stank · « **Reply #25 on:** January 11, 2004, 11:59:13 PM »

In my modem setup/configuation I fowarded 2001 to get past a firewall from my dsl company. I think I have everything set up right. Anyone care to test it?
69.11.210.138
StankServer
test
2001

dklein · « **Reply #26 on:** January 12, 2004, 01:51:47 AM »

I can get in but no listing - have you given view rights and a folder with something in it?

Also, when trying PASV mode, I get a message saying
1/12/2004 1:47:54 AM This server does not appear to support passive mode FTP, retrying...

Sounds like it hasn't been enable on your server.

so did you forward port 2001 on the modem to port 21 on your pc? You said "I fowarded 2001" but not where to...which port and machine?