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Gear / Technical Help => Recording Gear => Topic started by: Swampy on September 30, 2006, 04:57:16 PM

Title: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on September 30, 2006, 04:57:16 PM
Hey all, so Im trying to get the files of my JB3. Every time I try to copy them off I get an error, somthing along the lines of: Access Denied, Cannot copy files to HD... What does this mean, and more importantly, how can I get the files off the JB3??? THANKS!
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: RebelRebel on September 30, 2006, 05:49:27 PM
Hey all, so Im trying to get the files of my JB3. Every time I try to copy them off I get an error, somthing along the lines of: Access Denied, Cannot copy files to HD... What does this mean, and more importantly, how can I get the files off the JB3??? THANKS!

I think it was a USB issue...you are using USB or firewire?
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on September 30, 2006, 05:57:02 PM
USB... Lemmie try firewire real quick.
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on September 30, 2006, 06:01:30 PM
Nope, same problem with firewire :(
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: RebelRebel on September 30, 2006, 06:09:50 PM
are the drivers updated?

Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: RebelRebel on September 30, 2006, 06:13:00 PM
All Drivers are here (http://us.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&Image4.x=28&Image4.y=10)
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Oysterhead00 on September 30, 2006, 07:19:04 PM
This makes NO sense, but give it a try.

1.  Turn on your JB3

2.  Plug the USB cable into your PC.

3.  Wait a min, then plug into your JB3 and then try it

For some stupid reason, I have to do that at work.  Not sure why, but my transfers will crap out halfway through if I hook it up any other way.  At home I have a Firewire card that works like a champ with no issues at all.  USB at home works as well...running XP/XP Media Edition at home and Win 2000 at work so not sure if that has something to do with it.
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on September 30, 2006, 10:07:39 PM
didn't work :(

Thanks for your help thus far... Anyone else have any ideas???
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: zupercreep on October 01, 2006, 11:57:00 AM
i have the exact same problem, but only with firewire. i get access denied no matter what i do, but
it works with usb. unfortunately usb is only reliable with files up to 700-800MB, if they get much larger,
the jb3 seems to get overheated and the transfer stops. if anyone has any idea what is wrong, please let
us know.
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on October 03, 2006, 08:32:56 PM
So does anyone know if I can possibly recover these files??? Thanks!
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: hobbes4444 on October 04, 2006, 10:23:48 AM
Hmm.  I think this was the error msg i got while trying to transfer via firewire in nomad explorer.  Sorry, I'm not at the home PC now, but I think this is how I got the transfers to work. . .

What I've done each time is set up the PC end of things first (as suggested by oysterhead), then plugged in the JB3.  In XP I then get a pop up in the bottom right corner from Creative Media Source indicating it recognized the Zen/JB2/JB3 and it asked if I wanted to organize the files.  When I click on that pop-up box and choose to organize files and then transfer to my PC, the transfers worked.  Very odd, but any other attempts in trying to transfer yielded errors.  Transferring via the "organize" function worked like a charm on 5/5 files. 

Your guess is as good as mine. . .  :hmmm:
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: anodyne33 on October 04, 2006, 10:33:24 AM
Swamp, if you take the hdd out of the jb3 and your computer and then tape them together for a few hours there will be fewer of your audio files on the computer's hard drive than on the jb3's so they should gradually osmose to the drive you want them on.




 ;D


or you could get an external usb case for your drive and try to hook it directly up to the computer. i believe the jb3 drive is formatted either fat32 or ntfs so it should be able to see the files just like it was on an external drive.

but there are also alternative programs for getting things into and out of the jb3 (other than creative file manager) if you look around. have you tried www.nomadness.net?
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on November 12, 2006, 12:08:13 AM
anyone have any last advice before I spend money trying to figure this out? Shane, what kind of case could I put the HD in??? Thanks everybody
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Patrick on November 12, 2006, 12:48:04 AM
Seems like you have been having alot of bad "taper-luck" lately Alex.  +T for better luck in the future.

I'd try the osmosis idea.  :)
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on November 12, 2006, 12:57:06 AM
Seems like you have been having alot of bad "taper-luck" lately Alex.  +T for better luck in the future.

I'd try the osmosis idea.  :)
Thanks man. This is still fallout from the Trey/Mike show. I bought a H120 that I've been taping with since then...
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: F.O.Bean on November 12, 2006, 01:00:04 AM
run over that damn jb3 alex, but before you do, stop at kevins house and grab hsi new(used) iriver and run it over too, yinz both have had BAD tapir luck all year, that freakin blows bud :'(
Title: Re: "Access Denied" error message on JB3? Help needed...
Post by: Swampy on November 13, 2006, 11:43:12 PM
The only reason I haven't taken a hammer to it yet is because it still has master files on it... Like Codetalkers 40 minute soundcheck at the Tbird that is KICK ASS!