"Hello Amaro,
The capsules have been sent to Germany, and we hope for a speedy repair and turn-around, which is not always the case since all repairs are being doe by the company owner himself, Mr. Haun. My apologies.
Regards, Marcus Demuth"
I sent him an email after a month of waiting then received this response today. 6 weeks so far since I sent out my card caps to him. I knew it was going to take a while and the subs have been REALLY good to me since I've been taping outdoors as of lately. But as the fall/winter comes along I'm hoping to get my card caps soon. At least before Nov 8th, or I may have to hit up some of the CoCrue for some loaners.
Like I said, I was expecting a long wait. I'll live, I just hope it's soon. Communication isn't great but at least I know something. And yes, warranty repairs are going to be of no charge. As stated earlier, Marcus wrote that they would either be repaired or replaced. So I assume it's a free repair/replace. I hope anyways!
I was about to post here when I saw it got bumped up. Let's keep each other informed on our repair progress. Great mics! I have no complaints there, just the turnaround wait for repairs is a bit much. But hey, if they are being repaired by the man himself, I'm confident that they are in good hands.