Topic: HELP TROUBLESHOOTING WIH JB3... i have read the FAQ

[Bdifr78]

Ok so I downloaded and installed nomad explorer and when I open it it says "not connected".  Now I know that my computer recognizes it because when I first plug the JB3 in the little dialoge box says Nomad Jukebox 3.  So far none of the 3 nomad softwares recognize my player.  And again when I try and download the newest drivers and firmware it says, "Creative Media Source not found"  I guess I am going to try and find this creative media source.  Dudecountry, you have any luck yet?

[Digital Quality]

There is something about media source on that same download page. It won't let you install the drivers? I guess it must be looking for some other software. Do you have the original cdrom that came with the player? Maybe that would be the best place to start. I'm just trying to help you but I'm a little baffled myself. I would probably try to delete all my creative software and start with square one.


Edit: BTW, I spent a couple of hours trying to get my jb3 to communicate by usb and it doesn't really want to. Is it messed up because I already connected via firewire or something else, I dunno. I do know I've talked to someone who did transfers via usb but I can't remember who it was. Things I read about were conflicts with other usb devices - try it as the only usb device. USB hubs are a known problem with the JB3 - make sure it's connected to the computer directly.

The firewire card may save you a lot of time and trouble with this. It will save a lot of time later.

GL

[Bdifr78]

I fixed my problem but it is still slightly intermittent.  I removed all of the software I got with the cdrom.  I kept nomad explorer.  I then went back to nomadworld.com and downloaded the latest drivers.  That was successfull!  I then downloaded the newest firmware and that was successfull! So I hooked up the jb3 and it seemed to be working.  I just looked at the cd it came with and it doesn't list drivers or firmware in the contents.  Thats weird.  Anyway Its all good now except sometimes it nomad explorer still doesn't connect and I have to just re-establish the connection and it will be fine.  I guess I am going to be picking up a firewire cable soon.  It seems like a better plan all around.   Thanks everyone.

Joe

DudeCountry you should try the same thing with deleting the nomad software and installing nomad explorer.  It worked for me...

[F.O.Bean]

so guys, i have aklways used playcenter, anyway, can you see the files beingtransferredby percentage ala playcenter in nomad explorer

amd also, can you have both transferring programs installed at the same time on your comp, or do you have to have one or the other installed for them to work properly

thanks,
bean

[Bdifr78]

so guys, i have aklways used playcenter, anyway, can you see the files beingtransferredby percentage ala playcenter in nomad explorer

amd also, can you have both transferring programs installed at the same time on your comp, or do you have to have one or the other installed for them to work properly

thanks,
bean

It doesn't seem to show you the percentage transfered in nomad explorer.

And with the second question I have no idea.

Joe

[Ray76]

so guys, i have aklways used playcenter, anyway, can you see the files beingtransferredby percentage ala playcenter in nomad explorer

amd also, can you have both transferring programs installed at the same time on your comp, or do you have to have one or the other installed for them to work properly

thanks,
bean

It doesn't seem to show you the percentage transfered in nomad explorer.

And with the second question I have no idea.

Joe

i have posted this before, but the tech at creative advised me to use the autodetect software function on the support page , and it worked like a charm. i was having the same problem as dude.

works great now. will tell you exactly what you need.

Ray

[Digital Quality]

can you see the files beingtransferredby percentage ala playcenter in nomad explorer

and also, can you have both transferring programs installed at the same time on your comp, or do you have to have one or the other installed for them to work properly

thanks,
bean

Yes, it shows a meter on my computer (WinXP) when I drag from the nomad explorer and drop on the wildows file explorer. There is some extra time at the end still for copying the file from a tmp location to the "actual" location.

I'm not sure if I had the 2 creative programs installed at the same time. I did go back and forth between redchair notmad and creative explorer and I have them both installed still.

[Brendan]

so could someone just post the links i need to download from?

[Ray76]

http://us.creative.com/support/downloads/softwareupdate.asp?nSUFlag=1&sDestUrl=http://us.creative.com/support/downloads/&hdAllProduct=1&LangID=1033&hdDspLangID=1033

This is the autoupdate page. works like a charm