I have three tascam recorders, two I bought over the years, one given to me by a musician friend of mine. None of the files produced by them are recognized by my windows 10 computer, the message is, the codec code from the Tascam is not recognized. So i spend a couple days staring at a 2 inch screen, mixing tracks down on my DP-004, and now I can't transfer this file to my video editing software. Nothing i have recognizes this file. So i go on some websites selling Tascam recorders and read that DP-006 is good for windows 7, Vista and Windows 8.1 or something. NOT 10. WTF. This is a complete ripoff. Every update from windows 10, trying to stay ahead of Chinese and Russian hackers, is rendering a new category of Tascam products obsolete.
If you are using these mini-computers to store information, you are an idiot. Record through an audio interface and use a REAL computer to store files. This is where everything is going, and fast. Hardware can't keep up, and its like buying a horse and buggy, in the age of cars. Tascam knows this, and is selling products which will not work in a couple years, if nothing else because of the constant updates of Windows software. I say sue the fk out of them. Tascam is dead.
Hi there and welcome to TS.
My quickie version for TL/DR is: Don't feel bad that the gear is junk, but DO be cautious and test gear before investing time into playing with data on it.
now for the troubleshooting portion:
You have three recorders? Are they all DP-004? Or do you have a DP-006? What is the third one?
What video editing software do you use? (Do you know what audio file formats it is able to accept?)
What file format is visible on the storage medium when you plug it into a computer to read, or how does that work for the DP series? (I only own the DR70D from t'scam)
Have you tested the system to insure that that you could transfer a file, before doing important editing work on the machine? *(consider this workflow in the future)
Do you have access to a windows 7, vista, 8.1 machine, or a Mac or linux machine which you could try?
Oh
here's a tascam-type problem:
Are you using media chosen from Tascam's list of acceptable memory cards? I started this thread because of the required specificity of the DR70D...
https://tascam.com/downloads/tascam/35/dp-004_tested_media_list_r4_20130204.pdfGood luck and you can PM me if you wanna chat in detail.