Topic: Sound Devices MixPre-3 and 6, Part 6

[jerryfreak]

My Sound Devices branded 32GB card failed with a Data Error once today during a shoot.  Just once thankfully.  First time for everything.  Writing only 6 tracks 32bit 48KHz.  It had passed for me when stress testing to the maximum possible on the MixPre-6 II.

yeah the smaller cards i like to test and test.

its not fair that a 32GB card only gets tested for under 2 hr when a 128GB has to go 7+

i thought i was good with the new 64GB card i was testing but it failed in its 8th hour. in a perfect world id like to see any device go 100+ hrs on the bench before i put it to any mission critical task

[rick.lang]

If you find that perfect world, be sure and invite us too!


Sent from my iPhone using Tapatalk

[jerryfreak]

If you find that perfect world, be sure and invite us too!
Sent from my iPhone using Tapatalk

ive got loads of devices that pass that test, tbh. every other bit bucket i use can do that. In reality id be happy if i can find any card over 32GB that can do 10 hours without errors on the mixpre but i havent found one yet. and this is not the first failure reported with the supported 32GB card...im going to start doing a 2-track backup out of the lineout with my mixpre

[rick.lang]

Jerry, remember my post about the Wise SDXC 128GB card in the forum section on successful cards.  It should meet your specs.  At some point doing the job right is worth it.  I’m taking my own advice and going to replace my Sound Devices 32GB card with my Wise 128GB this week in preparation for next weekend’s music video.


Sent from my iPhone using Tapatalk

[jerryfreak]

At some point doing the job right is worth it.

agreed, i just feel bad for people who have to shell out an extra $200 to get the full use out of their unit

a lot of us are hobbyists and on a budget

for now ill keep testing and plan use my 32GB sandisk pro micro. The only card that ive never seen have an error in 10+ hours of testing

its good for 10 hrs at the 6ch of 24/48 i normally do

[justme]

Hey Jerry

If you want I can order some Integral 128 or 256GB SD cards for you from Amazon.co.uk and then ship them to you if you like.
They works like charm, offer high performance and are priced very attractive.
Send a PM and we will sort that.

[justme]

I reported the unstoppable timecode running wild bug which effects the MixPre-6 to not respond to STOP button at all.

And got the highly ignorant copy paste reply from Sound Devices support regarding supported cards.
They did not even ask about the bug I reported.
Instead they made a comment Looking up the cards you listed, it looks like two of them may be Micro SD cards
None of the cards I listed was micro SD cards. They are full sized SDHC and SDXC cards from reputable manufacturers like Sandisk, Toshiba and Kingston.

I'm beginning to believe that Sound Devices support is drowned in tickets regarding cards so they revert to copy pasting in hope to close the ticket.



Thank you for contacting Sound Devices. You are correct that the only card that has been thoroughly tested for the MixPre Series is the SAM-32 SD card. However, as stated on our Approved Media page, “Many SD, SDHC, and SDXC cards from other reputable manufacturers, like Delkin or SanDisk, that meet or exceed class 10 speeds are acceptable.” (https://www.sounddevices.com/mixpre-series-approved-media-list/) Please use that to find SD cards that work for you.

Looking up the cards you listed, it looks like two of them may be Micro SD cards. If that is the case, it is not recommended to use Micro SD cards with the MixPre as they are highly likely to encounter errors.

Thanks,

Technical Support
Sound Devices, LLC

[jerryfreak]

Looking up the cards you listed, it looks like they may be SD cards. If that is the case, it is not recommended to use SD cards with the MixPre as almost all SD cards are highly likely to encounter errors when used with the Mixpre series.

Fixed that for them


the catch-all response its annoying. i tested over a dozen cards and the *only* one of those that doesnt fail is a 32GB micro

and now we have multiple confirmed failures on the only supported card they recommend

putting burden of media testing entirely on the users is not great support

it seems 4.01 is less stable than 3.03, no real improvement with media compatability, and I personally just had a lockup mid-recording and had to reboot.

[ts]

My apologies for not reading thru the entire 6 part thread, but how easy is it to set up a 3M for 2 channel stereo recording? Thanks.

[jerryfreak]

My apologies for not reading thru the entire 6 part thread, but how easy is it to set up a 3M for 2 channel stereo recording? Thanks.

very easy but there are a ton of cheaper 2 channel recorders with phantom if thats all you need

[ts]

My apologies for not reading thru the entire 6 part thread, but how easy is it to set up a 3M for 2 channel stereo recording? Thanks.

very easy but there are a ton of cheaper 2 channel recorders with phantom if thats all you need

A lot of cheap 3’s and 3M’s on the market right now. I’d rather own one of these than a Tascam, Zoom or Marantz.

[Gordon]

can't speak for the 3m but the 3 you would disarm channel channel 3  (push the gain knob for the options) and in record settings tun off l/r mix.  thus a 2 channel recording.  very easy.

[rippleish20]

With a 3 you can also use custom mode and record all three channels as ISOs (in a polywav). I don't think the 3m can use custom mode however.

[aaronji]

I would definitely go with the 3. If you need the M features, you can buy that as an add-on, but with the 3M you don't get Mid-Side and maybe a couple of other things...

[rippleish20]

I would definitely go with the 3. If you need the M features, you can buy that as an add-on, but with the 3M you don't get Mid-Side and maybe a couple of other things...

I second this. The M have some limitations and I have the M plugin and it's useless, at least to me.