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Gear / Technical Help => Microphones & Setup => Topic started by: TaperBryan on May 08, 2020, 09:48:13 AM

Title: AKG mic repair
Post by: TaperBryan on May 08, 2020, 09:48:13 AM
I'm wanting to send my c480 bodies to be checked, etc. to see what was causing the fuzz in some of my most recent recordings. I posted a thread about it on here a couple of months ago. Since it doesn't appear that I (or any of us) will be out taping for the foreseeable future, I thought it would be a good time to send my off for a check up. I am aware of Richard in TN at Land Audio, but am wanting to see what other options I may have before choosing someone to send them off to and take a look at them.

Thanks,
Bryan
Title: Re: AKG mic repair
Post by: jbell on May 08, 2020, 10:31:13 AM
For what you would pay Richard Land I would just use that money and get a set of actives from Nick. 
Title: Re: AKG mic repair
Post by: TaperBryan on May 08, 2020, 12:35:58 PM
For what you would pay Richard Land I would just use that money and get a set of actives from Nick.

Can you shoot me a PM with the details and contact info for Nick?
Title: Re: AKG mic repair
Post by: jbell on May 08, 2020, 02:15:13 PM
Sent you so info!

For what you would pay Richard Land I would just use that money and get a set of actives from Nick.

Can you shoot me a PM with the details and contact info for Nick?
Title: Re: AKG mic repair
Post by: TaperBryan on May 08, 2020, 05:25:43 PM
Sent you so info!

For what you would pay Richard Land I would just use that money and get a set of actives from Nick.

Can you shoot me a PM with the details and contact info for Nick?

Perfect. Thank you!
Title: Re: AKG mic repair
Post by: Patrick on May 08, 2020, 05:48:23 PM
what up Bryan (and John!)

is the fuzz in just one mic?  Happening all the time or signal-dependent?

Title: Re: AKG mic repair
Post by: TaperBryan on May 08, 2020, 08:19:43 PM
what up Bryan (and John!)

is the fuzz in just one mic?  Happening all the time or signal-dependent?

Patrick - Long time, not see/talk. I hope you're doing well! Yeah. The fuzz was only on one mic and the last several times I recorded it was present on each time on the recording. I tested all my caps a couple months ago and recorded numerous 1min segments using different mic cables, interconnects and preamp configs. I wasn't able to replicate in my testing process, but it was present the very next show I recorded afterwards.

Title: Re: AKG mic repair
Post by: DSatz on May 09, 2020, 07:10:52 AM
Was the distortion always in one particular channel of the recorder? When you were testing at home, did you try all the recorder inputs/channels?

--best regards
Title: Re: AKG mic repair
Post by: picklemic on May 09, 2020, 11:34:07 AM
I liked my interaction with The official AKG service guys way more than using Richard Land. Look them up.
Title: Re: AKG mic repair
Post by: Patrick on May 10, 2020, 09:33:28 PM
what up Bryan (and John!)

is the fuzz in just one mic?  Happening all the time or signal-dependent?

Patrick - Long time, not see/talk. I hope you're doing well! Yeah. The fuzz was only on one mic and the last several times I recorded it was present on each time on the recording. I tested all my caps a couple months ago and recorded numerous 1min segments using different mic cables, interconnects and preamp configs. I wasn't able to replicate in my testing process, but it was present the very next show I recorded afterwards.

weird, sounds like it could be due to SPL that would occur at a show vs. testing at home.  Pretty frustrating either way.  If you can narrow it down to one mic, that may save you some time sending just one capsule to be checked out vs. sending both in
Title: Re: AKG mic repair
Post by: dactylus on May 10, 2020, 10:15:47 PM
I liked my interaction with The official AKG service guys way more than using Richard Land. Look them up.

^
Quick question.  Are there still "official AKG service guys"?  If so would you link them to me?

Thanks!
Title: Re: AKG mic repair
Post by: picklemic on May 11, 2020, 01:53:19 AM
AKGUSAService2@harman.com is what I have as their email.  :cheers:
Title: Re: AKG mic repair
Post by: dactylus on May 11, 2020, 08:36:46 AM
AKGUSAService2@harman.com is what I have as their email.  :cheers:

^
Thank you for the info.
Title: Re: AKG mic repair
Post by: TaperBryan on May 12, 2020, 05:23:34 PM
Was the distortion always in one particular channel of the recorder? When you were testing at home, did you try all the recorder inputs/channels?

--best regards

It was in one channel. When I started my testing process, I put a little sticker on one of the mic bodies so that I could keep track of all the changing of inputs, cables, etc.
Title: Re: AKG mic repair
Post by: tourtelot on June 08, 2020, 12:58:44 PM
I think these are the original AKG guys.  :)

https://en.mikrofonservice.at/

D.
Title: Re: AKG mic repair
Post by: willndmb on June 10, 2020, 10:33:52 PM
Make sure the screw at the bottom of the body near the xlr is tight
I have seen people have issue and that was all it was
Title: Re: AKG mic repair
Post by: TaperBryan on July 06, 2020, 12:28:44 PM
Make sure the screw at the bottom of the body near the xlr is tight
I have seen people have issue and that was all it was

I've tightened that little screw a time or to...but, will snug it up again, soon.
Title: Re: AKG mic repair
Post by: TaperBryan on July 23, 2020, 03:38:37 PM
AKGUSAService2@harman.com is what I have as their email.  :cheers:

FWIW, I sent an email to the address above and received the following info:

Thank you for contacting HARMAN Professional,This email address will be discontinued in the near future. We have received your message and will respond as soon as possible, but please update your address book with our new email – HProServiceUSA@harman.comThank you, Customer Service TeamHARMAN Professional Solutions

Just passing along.
Title: Re: AKG mic repair
Post by: jbell on July 23, 2020, 05:45:40 PM
Get a set of Nbobs actives!
Title: Re: AKG mic repair
Post by: TaperBryan on July 27, 2020, 03:27:11 PM
Get a set of Nbobs actives!

Thought about it. But, with a newborn due in November/December and no shows being on the radar for who knows when, I'm contemplating unloading my gear and working on my dad skills and my golf game. LOL
Title: Re: AKG mic repair
Post by: TaperBryan on August 05, 2020, 11:01:22 AM
AKGUSAService2@harman.com is what I have as their email.  :cheers:

FWIW, I sent an email to the address above and received the following info:

Thank you for contacting HARMAN Professional,This email address will be discontinued in the near future. We have received your message and will respond as soon as possible, but please update your address book with our new email – HProServiceUSA@harman.comThank you, Customer Service TeamHARMAN Professional Solutions

Just passing along.

I received an email from Harman Professional Solutions. Looks like they are a Samsung company and are based out of Richardson, TX. Below are is the email I received. Just passing along for anyone that may email them in the future.

ProServiceUSA
Aug 4, 2020, 3:12 PM (16 hours ago)
to me

Good Afternoon,

Hope you are doing well.

I am checking on these models as they have been discontinued and I need to check with the repair tech if we have parts available for repair.

I'll get back to you as soon as possible.

Thank you

HProServiceUSA
Aug 4, 2020, 3:45 PM (16 hours ago)
to me

Good afternoon,

I did find out that you can send in the unit for evaluation but there may be a chance that we are not able to repair. If you would like to send in, please fill out the information below.

Please also note that if we are able to repair, maximum flat rate is $400.

Name:


Email:

Additional Contact Name & Email:

Company:

Account #:

Phone:

Product:

Serial:


Under Warranty?

Issue:

 

Return Shipping Address:


Richardson, Texas
United States
Phone: +1 844-776-4899
Web: www.harman.com

Title: Re: AKG mic repair
Post by: jbell on August 05, 2020, 11:07:53 AM
I understand!!  Congrats man

Get a set of Nbobs actives!

Thought about it. But, with a newborn due in November/December and no shows being on the radar for who knows when, I'm contemplating unloading my gear and working on my dad skills and my golf game. LOL