Hi sorry I missed all this, I dealt with Microtech directly in Gefell for a repair, it took 7 months but in the end I had two perfectly matched M296s. There was an issue with one, feedback, in January and they sent a ppd UPS label for both and turned the repair around in about 1 month, no charge, as warranty.
Thee is no need, as far as I can see, in going through a middleman.
Here is my contact's info:
Katrin Schnabel
(Vertrieb / sales department)
Microtech Gefell GmbH
Georg-Neumann-Platz
D-07926 Gefell
GERMANY
+49 (0) 36649 882-0 phone
+49 (0) 36649 882-11 fax
e-mail: info@microtechgefell.de
www.microtechgefell.de Geschäftsführer / president: Matthias Domke
Handelsregister / commercial register AG Jena HRB 200385
Ust.-ID-Nr. / VAT no. DE150527844
Steuer-Nr. / Tax no. 161/114/00370
WEEE-Reg.-Nr. DE 65576842
Erfüllungsort ist Gefell / place of performance is Gefell
Gerichtsstand ist der für Gefell/ place of jurisdiction is the competent court of Gefell