If it is self-noise, a preamp will just amplify the noise. Buying a preamp to find that out doesn't seem like the most economical solution.
Dave, I would strongly suggest that you get in touch with Sound Professionals directly. They are very responsive and helpful via email. techsupport@soundprofessionals.com is probably the place to start, and then customerservice@soundprofessionals.
Whether your mics are defective and need to be replaced, or there is a trick to using them, or they are not the right mics for your purposes, SoundPros is likely to give you an honest answer.
Meanwhile, listening to your sound clip, the steady hiss is all too apparent.
But a few other things: the TFB-2 are clearly more sensitive than the internal mics. Your voice is louder. The response to various frequencies is also different. It's possible that the internal PCM-M10 mics are more responsive around the range of human speaking and less so elsewhere in the spectrum--which would make the recorder useful for interviews. I don't know if anyone has run a frequency-response test of the mics in the PCM-M10. On the other hand Sound Pros claim they are striving to be flat, picking up all frequencies equally, so you are picking up more sounds at frequencies different from your voice.
Some of the problem does seem to be ambience. Via TFB-2 I can hear what sounds like your clothes rustling--which tells you how sensitive the TFB-2 is--and also something more or less rhythmic, which sounds like it's coming from outside your recording site.
All mics, even super-expensive ones, will have some self-noise. And testing with a quiet signal, like your voice, is going to make the noise more prominent. Is quiet speech or ambience what you intend to record with the mics? What you eventually have to decide is whether the mic self-noise is going to interfere with their practical use. A lot of us here record amplified concerts, which are so loud that a little self-noise is rarely a problem.
If you are trying to record super quiet ambient sounds, then you might want to take a look at naturesound.org.
http://naturesound.org/?p=116