We can certainly hope so, although I never would expect Tascam's service to be anywhere comparable to that of Sound Devices.
why not?
In a perfect world, yes, every company's support service would be excellent but in the real world-
Tascam manufactures mostly consumer level, inexpensive products - Sound Devices manufactures exclusively professional level, expensive products
Tascam deals with consumers - Sound Devices deals with professionals (some exeptions here but you prob get what I'm saying )
Tascam's product line is enormous and stretches across several platforms - Sound Devices' product line is relatively small and focuses primarily on audio/video professionals, a very niche market
So it makes perfect sense that SD's customer service and product support is better - you pay for it up front.