Topic: TSKB: Where to get my gefells serviced?

[ellaguru]

can any one advise where (hopefully in the continental US) where i can get my mg210's checked out/serviced? 

thanks
chris

[vanark]

I know Chomps got his serviced recently after one took a fall.  You might check with him.

[bhtoque]

Don't know of any US service, but I had no problems sending mine back to the factory.

I don't have the contact info handy, but you can pm me if you want me to dig it out for you.

JAson

[DSatz]

Especially if the problem might involve the capsule(s), there is no possible substitute for factory service in Germany.

[jlykos]

I believe that you have to send them back to the factory in Germany because they ended relations with their old North American distributor who could do some basic work with the capsules.

Be prepared to open your wallet for servicing; as I recall, their fees were not cheap and were denominated in Euro.  You should also pay for appropriate insured shipping.

[dbindc]

I had to send my M300's to Germany for repair summer of 2008.
Katrin Schnabel was the contact person at the time.

K.Schnabel@microtechgefell.de

It was a lengthy and expensive process.  They didn't accept credit cards, only money orders in Euros or wire transfers which I did in an attempt to speed up the process - $50 charge from my bank.  I was charged 130 Euros for the repair which involved remounting the capsule membrane, 85 to check out my working mike and 80 Euros return shipping....ouch.  The whole process took almost 2 months.

[ellaguru]

this is what im afraid of...$$ and time!
one mic has a very intermittent drop out very similar to the humidity 'pops' that ive read about here, but it doesnt always happen when its humid and may only happen a couple times per year...

[dbindc]

this is what im afraid of...$$ and time!
one mic has a very intermittent drop out very similar to the humidity 'pops' that ive read about here, but it doesnt always happen when its humid and may only happen a couple times per year...

Your problem sounds very much like the issues I had with one of my 300's.  It usually happened at festivals after running 5-6 hours, but maybe it was caused by humidity.  Never had a problem at your average indoor 3-4 hr show.

Since you have the swappable caps, you might want to consider simply buying another hyper capsule, or at least trying another cap to see if that's where the problem lies.

[RobertNC]

How would you really know it was the cap though?   

Also are you *sure* you know it is one mic and not the other?  My ADKs have big serial numbers on the bodies, I always set them up with the lower number left.  The serial numbers on my Gefells are so small, and on the end too, that I never bother, although in retrospect I may now put a piece of gaffers tape to mark one in case I start having problems.

But I have a really old pair of the black ones, not the silver ones.  Yours may be different.

If you have some system where you know for sure it is always mic 1 and never mic 2, and you never swap the caps and bodies, you could try doing that now.  Assuming you keep track of it, and it happens again, you might then at least suspect it is either one specific cap or one specific body that has the problem.