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Author Topic: I have an external drive that emptied out all of the folders, help!  (Read 6717 times)

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Offline MakersMarc

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i have backblaze, but this is crazy, anyone have this happen? my other four externals are fine, this one has (HAD) all Charlie Miller upgrades.
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Offline dyneq

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #1 on: June 23, 2021, 03:38:10 PM »
What file system? Have you attempted a repair with OS tools?

Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #2 on: June 23, 2021, 03:45:08 PM »
windows 10. os tools?
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Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #3 on: June 23, 2021, 03:54:16 PM »
tools say no errors
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Offline dyneq

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #4 on: June 23, 2021, 04:53:22 PM »
Yikes, not sure then. Do you have another Windows machine that you could connect it to? If it shows same behavior there, then it's definitely the drive.

Offline Gil

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #5 on: June 23, 2021, 05:16:51 PM »
Do you have access to a Linux machine? It's purely anecdotal, but i've had some luck reading drives on Linux I couldn't on Windows 7 and 10.
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Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #6 on: June 23, 2021, 05:37:43 PM »
Yikes, not sure then. Do you have another Windows machine that you could connect it to? If it shows same behavior there, then it's definitely the drive.

yah, same results on another pc.
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Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #7 on: June 23, 2021, 05:38:22 PM »
Yikes, not sure then. Do you have another Windows machine that you could connect it to? If it shows same behavior there, then it's definitely the drive.

yah, same results on another pc.

nope. thanks for the help
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Offline dyneq

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #8 on: June 23, 2021, 06:32:36 PM »
Yikes, not sure then. Do you have another Windows machine that you could connect it to? If it shows same behavior there, then it's definitely the drive.

yah, same results on another pc.
OK, so the disk is likely corrupted.

Does it show as still having the space allocated to the files? IOW, what does it show for used and total capacity? If it still shows space being used, you may be able to use one of the recovery utilities available. I've only used Acronis, but here is a thread with some other suggestions (hoping for the best!):
https://taperssection.com/index.php?topic=196006.0

Offline nulldogmas

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #9 on: June 23, 2021, 06:35:38 PM »
At this point Backblaze might be the best solution. I wouldn't trust that drive going forward anyway, so may as well replace it and restore it.

Offline daspyknows

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #10 on: June 23, 2021, 09:39:28 PM »
I know it sounds stupid but did you check the recycle bin?

Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #11 on: June 23, 2021, 10:54:12 PM »
Thanks all, the folder had 2tb out of 5, now shows 25 gigs  filled! The folders have nothing or just a track. I asked for a backblaze restores drive. I just bought the drive 11/20 and it’s 2 year warranty definitely will send it back. I didn’t even drop it.😝

Thanks a ton for all the help!
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Offline MakersMarc

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #12 on: June 24, 2021, 02:17:26 PM »
I know it sounds stupid but did you check the recycle bin?

thanks Daspy, no luck. took like an hour to get a WD RMA#.  :banging head:
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Offline morst

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Re: I have an external drive that emptied out all of the folders, help!
« Reply #13 on: June 25, 2021, 05:48:16 PM »
Thanks all, the folder had 2tb out of 5, now shows 25 gigs  filled! The folders have nothing or just a track. I asked for a backblaze restores drive. I just bought the drive 11/20 and it’s 2 year warranty definitely will send it back. I didn’t even drop it.😝
it's an external drive?
TreeSize can help locate files, but it sounds like a defective drive that's just lost them!?
https://www.microsoft.com/en-us/p/treesize-free/9nblggh40881?activetab=pivot:overviewtab
Good thing you keep backups!


I would suggest making sure windows defender is up to date and active.
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