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Author Topic: Sound Field 350 / Sound Devices 744T - Ongoing Issue, feedback appreciated  (Read 7353 times)

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Offline F0CKER

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Hey everyone..... I'm back with the same issue on my Soundfield.  All the backstory information is in this thread....
 
http://taperssection.com/index.php/topic,105664.0.html

That was about customer service at Sound Field, this is more specific to the problem I'm having, so I thought I should start a new thread.

Where I am today....I received the unit last week and tested it on Saturday, this is the replacement mic and preamp that I used in Las Vegas that worked perfectly.  The unit started locking up again after about 1-2 minutes now, so it's much quicker than before.  After switching settings on the 744 a few different ways (sample rate, bit depth, poly wav, mono wav, etc) and going from B Format to the 744 and Stereo to the 744, no changes, it continued to lock up.  I noticed when the deck locked up channel 1 would always seem to peak as if the channel was overloading, that's when the deck would lock up.  So I thought to try channels 3 and 4 only going line in from the 350 preamp.  The deck recorded fine for 30 minutes or so, no issues.  Promising news...we're getting somewhere.  I then went back to the 1&2 channels to see if it would lock up again, and it did after 3  minutes or so.  The only way to get the rig working together was to power down both the 744 and the 350.   So now I know it's specific to channels 1 & 2 only.

So now I'm thinking I've got a voltage issue.  The only difference between the deck and preamp I used in Las Vegas was the battery supply they gave me.  Using my own batteries the deck locks.  However Soundfield said they tested the battery sled and cable I bought from them (but not my actual batteries) and said everything worked fine.  These are the same Lion type batteries you'd find in a 7xx series.  So thinking it was a voltage issue of some sort and because channel one locked up when the signal in it seamed to peak I decided to enable the limiter just to see what happened.  The limiter seemed to resolve the issue.  I ran at 2 hours of a test file Sun am and it was fine, then I taped Wilco last night, again with the limiter enabled, and again no problems. 

So what's the take here?  Is there a possibility there's some distinct voltage issue specific to my 744 and the 350 that can be causing this?  It should also be noted this same issue happened on a 722 I borrowed.  What effect would the limiter have on the recording that mitgh prevent whatever's making my deck lock up from happening?

Help is always appreciated.  I guess the good news is, I have a band aid, but I still don't know what the problem is.  For the record I emailed Soundfield and talked to Sound Devices to make them both aware.  At  this point I'm going to go to Sound Devices since it seems like an issue with the deck, but is related to the 350 preamp. I think I can justify that logic by saying running channels 3&4 line in wiith or without the limiter worked perfectly.
Nevaton MC49 -> Sonosax SX-R4

Offline Craig T

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I agree, sounds like a 7xx issue.  what a hassle.  maybe you should just dump the 350 and switch to a schoeps doublemidside rig.
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Offline cfox

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did you try the test with AC power connected?
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Offline F0CKER

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did you try the test with AC power connected?

No, I hacked the DC cable I got with the unit to rig a battery and needed the cable.  I've already emailed Sound Field and asked them to send me the batteries I used when I ran it in Vegas, and a mains supply cable as well since mine was "misplaced" so I can test all three to see if the issue replicates.

Nevaton MC49 -> Sonosax SX-R4

Offline F0CKER

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I agree, sounds like a 7xx issue.  what a hassle.  maybe you should just dump the 350 and switch to a schoeps doublemidside rig.

it's a 7xx issue but it's directly related to the 350.  Something between the two is off....no idea what though. 
Nevaton MC49 -> Sonosax SX-R4

Offline baustin

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sounds like some type of power or grounding issue.

as i read through your initial thread, i immediately thought back on an issue that i had some years ago. i used to run EAA-PSP2~>Apogee MiniMe~>Sony PCM-M1. the preamp and the dat deck usually ran off of the same eco-charge battery. when the two units were plugged in, i was unable to control the power on the PSP2 (ie - it always stayed on, the on/off switch was negated). come to think of it, i tried switching the power supplies around and whenever the whole loop was completed by plugging the S/PDIF from the apogee into the sony, the PSP2 always immediately came on. i never felt comfortable with that.

some tests that came to mind...
-running both units off of an AC power source
-running both units off of the same power source (ie - if its possible, one battery)
-running one unit off of battery while the other is on AC? and vice versa
-running st350 into channels 1/2 and a second pair of mics/pre into channels 3/4 to see what happens when unit 'freezes' (ie - do the other 2 channels continue to record?). and vice versa.

Offline baustin

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also you may want to consider kicking or banging one or both units against something to see if that helps.

sometimes the headlights/brake lights go out on my car and i've found that kicking them usually does the trick.

Offline Craig T

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I agree, sounds like a 7xx issue.  what a hassle.  maybe you should just dump the 350 and switch to a schoeps doublemidside rig.

it's a 7xx issue but it's directly related to the 350.  Something between the two is off....no idea what though. 

yes, that's what I meant.  definitely something up with the combo, and I guess it could still be something "out of spec" being sent to the 744.  I'd be curious to know how the rig tests out on A/C power.
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Sony PCM-M10 / Zoom F3 / Zoom F6

Offline rokpunk

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I think I suggested this in the last thread about this issue, but try it using AC power.
Why the limiter seems to solve the problem is beyond me.
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again, your showing your cluelessness.


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Offline baustin

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maybe a stupid question, but you do have the phantom power turned off on the 744t, correct? whether it would make a difference, i don't know, but i have accidentally turned it back on via the switches above ch 1/2.

Offline F0CKER

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I think I suggested this in the last thread about this issue, but try it using AC power.
Why the limiter seems to solve the problem is beyond me.

I am, like I said I hacked the AC cable to use the lemo connector for a portable solution.  I don't really need to plug it in ever.  I've aksed SF to send me a new one since I misplaced mine and to also send ther other batteries i used in Las Vegas as well.
Nevaton MC49 -> Sonosax SX-R4

Offline F0CKER

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maybe a stupid question, but you do have the phantom power turned off on the 744t, correct? whether it would make a difference, i don't know, but i have accidentally turned it back on via the switches above ch 1/2.

phantom power is turned off, yes.

Nevaton MC49 -> Sonosax SX-R4

Offline rokpunk

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I think I suggested this in the last thread about this issue, but try it using AC power.
Why the limiter seems to solve the problem is beyond me.

I am, like I said I hacked the AC cable to use the lemo connector for a portable solution. 

is there any chance your "portable solution" is the cause of the problem?
it certainly sounds like a power issue to me, but i'm just going by what i remember from this thread last month.
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again, your showing your cluelessness.


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And rules all creation........

Offline F0CKER

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is there any chance your "portable solution" is the cause of the problem?
it certainly sounds like a power issue to me, but i'm just going by what i remember from this thread last month.

Nope, I bagged on building my own and ended up buying from Soundfield.
Nevaton MC49 -> Sonosax SX-R4

Offline F0CKER

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maybe you should just dump the 350 and switch to a schoeps doublemidside rig.

no way dude, I on ly put up one mic and don't even have to worry abotu patterns.  This mic was made for the slacker taper in all of us, especially the one in me.  I would be compelled to sell this one once they release SMS200...it can be powered by any 48V power source.  I'd love to hear the Soundfield matched with a few different pres.

Nevaton MC49 -> Sonosax SX-R4

 

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