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Author Topic: Turn around time AKGusa repairs  (Read 5976 times)

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Offline spyder9

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Turn around time AKGusa repairs
« on: April 13, 2006, 01:16:19 PM »
I have to send in one of my 480 bodies because of a loose XLR connection.  I get a buzzing sound sometimes.  A little wiggle shakes it free.  I swapped channels and I confirmed its the same mic body.

What's the turn around time with AKGusa?  Does anyone recommend someone else?  Cheaper?   

Offline sygdwm

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Re: Turn around time AKGusa repairs
« Reply #1 on: April 13, 2006, 01:19:19 PM »
is this the common problem where a screw in the body needs to be re-tightened? i seem to recall Bean saying it happened to him. also, fwiw, i dont think the turnaround is terrribly long for minor fixes. depends on how close to nashville you are.
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Offline spyder9

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Re: Turn around time AKGusa repairs
« Reply #2 on: April 13, 2006, 01:26:42 PM »
is this the common problem where a screw in the body needs to be re-tightened? i seem to recall Bean saying it happened to him. also, fwiw, i dont think the turnaround is terrribly long for minor fixes. depends on how close to nashville you are.

I just gave it a slight turn.  It looks like its stripped.   :'(

Offline spyder9

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Re: Turn around time AKGusa repairs
« Reply #3 on: April 13, 2006, 01:27:33 PM »
I'm in Syracuse, so 3 days should be sufficient. 

Offline johnw

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Re: Turn around time AKGusa repairs
« Reply #4 on: April 13, 2006, 01:48:20 PM »
I talked to AKG about that screw one time and the repair guy said there is a small spring around that screw. When people get the buzzing sound it's often because the spring has become lost or something. Anyway, according to him tightening the screw is only a temp fix and the spring needs to be replaced. Good luck and let us know what you find out please. +T
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Offline Chuck

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Re: Turn around time AKGusa repairs
« Reply #5 on: April 13, 2006, 01:53:14 PM »
Let us know what AKG says about turn around time. I've never had to send them anything.
Reality is merely an illusion, albeit a very persistent one.

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Offline spyder9

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Re: Turn around time AKGusa repairs
« Reply #6 on: April 13, 2006, 02:15:44 PM »
I talked to AKG about that screw one time and the repair guy said there is a small spring around that screw. When people get the buzzing sound it's often because the spring has become lost or something. Anyway, according to him tightening the screw is only a temp fix and the spring needs to be replaced. Good luck and let us know what you find out please. +T

Thanks John.   :)  I'm waiting to hear back from Mark Zucha from AKGusa.  I made initial contact with him and he sent me the repair/shipping instructions.  I'm waiting for his reply on whether he needs me to send in capsules with them or not.

+T backatcha.   

Offline spyder9

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Re: Turn around time AKGusa repairs
« Reply #7 on: April 13, 2006, 02:16:27 PM »
Let us know what AKG says about turn around time. I've never had to send them anything.

According to their instructions: inside a business week.

Offline Chuck

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Re: Turn around time AKGusa repairs
« Reply #8 on: April 13, 2006, 02:19:32 PM »
cool
Reality is merely an illusion, albeit a very persistent one.

Microphones: AKG C 480 B comb-ULS/ CK 61/ CK 63, Sennheiser MKE 2 elements,  Audix M1290-o, Micro capsule active cables w/ Naiant PFA's, Naiant MSH-1O, Naiant AKG Active cables, Church CA-11 (cardioid), (1) Nady SCM-1000 (mod)
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Offline thegreatgumbino

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Re: Turn around time AKGusa repairs
« Reply #9 on: April 13, 2006, 02:42:29 PM »
Shoot TNJazz a pm.  He lives near AKG Tenn, and has taken some things in for service.  I'm sure he has some info on turnaround times.
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Offline Sanjay

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Re: Turn around time AKGusa repairs
« Reply #10 on: April 13, 2006, 03:53:01 PM »
when I sent my actives in for repair, 4 days after i mailed it they called me and said it was done.  Estimating 2-3 days shipping from buffalo to nashville, same day service. 

Very good service from these folks.
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Offline spyder9

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Re: Turn around time AKGusa repairs
« Reply #11 on: April 13, 2006, 04:00:12 PM »
when I sent my actives in for repair, 4 days after i mailed it they called me and said it was done.  Estimating 2-3 days shipping from buffalo to nashville, same day service. 

Very good service from these folks.

Thank Sanjay!  +T   :)

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Re: Turn around time AKGusa repairs
« Reply #12 on: April 13, 2006, 07:20:50 PM »
I've sent stuff to AKG and get it back right away, too. Personal , caring service. Not a pile of things down there where you are another job to do out of 500 waiting.
Z

Offline Teen Age Riot

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Re: Turn around time AKGusa repairs
« Reply #13 on: April 14, 2006, 08:39:28 AM »
when I sent my actives in for repair, 4 days after i mailed it they called me and said it was done.  Estimating 2-3 days shipping from buffalo to nashville, same day service. 

Very good service from these folks.

I can confirm this. When I had to send them my 414s, I got them back within 4 or 5 days. (Davis, CA > Nashville and back) It was a very minor repair though. Just a broken wire or something. 

Offline musicsherlock

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Re: Turn around time AKGusa repairs
« Reply #14 on: April 15, 2006, 03:49:38 PM »
my actives took about 10 business days...

 

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