I bought a few refurbed JB3s a few months back, and sent one to a buddy in australia. He ran CSCs > SP bbox > JB3 for his first JB3 show last night, but had two major problems which are driving him nuts...and since I sold him the JB3, I feel I have a bit of a moral obligation to help him get to the bottom of this for him. Hopefully wiser heads here can help...
1) When familiarizing himself with it, and taping his stereo at home with his rig, he was able to cleanly hear the JB3's hard drive spin up on the resulting wav file upon playback. His mics were far enough away for it to where it wasn't being picked up by them; it had to be generated internally, he said. He then went 1/8" > 1/8" from the stereo's headphone out > JB3 line in, recorded for a while, and not once did he hear the sound. He sent me a sound clip from the show he recorded last night, where it's definitely audible, and is definitely the hard drive's noise.
Is it a common thing to be able to hear the hd spin on a recording? And why would it only do it with the mics > bbox and not the 1/8" line signal? I run optical into the JB3, so I haven't experienced this...but I also haven't heard my hard drive ON my recordings, either...any idea what's going on here? Anything he could do to lose the noise?
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2) He was "1000% sure" that he button-locked the JB3 during his recording, yet it continually shut down on him while recording. He selected "continuous" on the "Record Settings" screen, though I told him I'm pretty sure that refers to the length of the wave file and doesn't have to do with power. He kept it in a large jacket pocket, which he said wasn't hot...and after the FIFTH time it shut down on him, he held it in his hand and hit the scroll wheel every minute or two to manually keep it active.
Is there anything he needs to be doing other than set the button lock? I button-lock my JB3, but I also (in Settings > Edit Profile) set "sleep timer" and "idle timer" to "off" since I'm not exactly sure where/when those take effect.
I'm just really worried I may have shipped him a lemon...when he returns home this evening, he's going to run his rig again and record, to see if he notices if it shuts off at a specific time or something like that.
Any ideas?