Topic: exploding microtracker

[it-goes-to-eleven]

They should be paying for your carpet (the labor, time off from work for the install, etc), giving you a refund on the mt, paying you for your time. This could have easily set the house on fire and killed someone. Or it could have been in your pocket or a child's pocket.  Also, I'm guessing you will never view a battery powered device the same way again and you will think about this for many years to come.

I would not return the device to them until you have been fully compensated.  They will surely want to get the device from you to bury the evidence.  Ultimately, I think you will get the usual m-audio support jerk-around-fest and should just contact a Good lawyer (there is a huge diff between lawyers and great lawyers.. don't be afraid to ask about recent similar cases they have handled and the outcomes).

[macdaddy]

jesus spoogles - that sucks.

i am glad that you and your home are OK, minus the carpet - you should file a small claims dealio on that. why not? it will cost you an afternoon in time, and you will likely win - you already have the pictures and the documented dick-around by the company, and that is the hard part... fill out the forms (probably available online), make copies/get it notarized, and sock it to 'em!!!

[shruggy1987]

i never thought i'd be scared of such a small harmless looking device!

spoogles-
let us know what happened when you call m-audio on monday.  if it doesn't work out, we can start calling for you: "I'm afraid of my MicroTrack because I've heard that they are exploding on people!  what is your company doing about this!?"

[spoogles]

Second do not let them tell you that you over charged the unit by plugging it in and then unplugging it and then plugging it back in again they will try and pin this on you mark my words. This is the case of a defective battery not a user error,

I didn't ovecharge the unit. the battery was pretty much down charged , then i charged it til the charg symbol came on the screen. i did everythign as the manual says.

oh and they will be paying for my carpet, calling flooring place tomorrow to get estimates on replacing my rooms floor.

[udovdh]

Age of unit: bought it in january
Amount used: 4 times in home studio
serial # ---2079002197 ( left first 3 #'s off)

Thanks for the info.
I do not know how to interpret the numbers but mine has a ---2079003xxx number.
So pretty close maybe? Or not?

[udovdh]

Second do not let them tell you that you over charged the unit by plugging it in and then unplugging it and then plugging it back in again they will try and pin this on you mark my words. This is the case of a defective battery not a user error,

I didn't ovecharge the unit. the battery was pretty much down charged , then i charged it til the charg symbol came on the screen. i did everythign as the manual says.

oh and they will be paying for my carpet, calling flooring place tomorrow to get estimates on replacing my rooms floor.

Please take this cautiously. Tell them expressly what you did and what not, but don't tell them too much.
Maybe the USA situation is different from the Euro thing but make them explain.
Are we at risk?

[THE NIZ BIAAAAACH!]

I can't believe I get to post this first, ahem, ahem, just clearing my throat:

BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM!

[jbraveman]

Based on the pictures you may have at least a 2nd degree burn on your hand (the blister).  The white areas near your fingertips look a bit worriesome as well.  If they are numb, this suggests a serious burn.  I would recommend getting your hand looked at by a doctor.

+T for your troubles.

[Chuck]

Second do not let them tell you that you over charged the unit by plugging it in and then unplugging it and then plugging it back in again they will try and pin this on you mark my words. This is the case of a defective battery not a user error,

I didn't ovecharge the unit. the battery was pretty much down charged , then i charged it til the charg symbol came on the screen. i did everythign as the manual says.

oh and they will be paying for my carpet, calling flooring place tomorrow to get estimates on replacing my rooms floor.

Please take this cautiously. Tell them expressly what you did and what not, but don't tell them too much.
Maybe the USA situation is different from the Euro thing but make them explain.
Are we at risk?

Good advice, have the manual handy and quote it as you tell them what you did. "I was doing exactly what the manual told me to do."

[ho]

+T..... for the holy shit factor.

I'm hoping for a recall and a better version of the MT as a replacement.  (maybe one with a fixed 2gb problem and an optical in)

keep us updated when you talk with the M-Audio folks.
 

Optical in? Why does it need a optical in?

[udovdh]

+T..... for the holy shit factor.

I'm hoping for a recall and a better version of the MT as a replacement.  (maybe one with a fixed 2gb problem and an optical in)

keep us updated when you talk with the M-Audio folks.
 

Optical in? Why does it need a optical in?

Better battery life!

[RebelRebel]

Optical in? Why does it need a optical in?

The optical in is used for the digital fire hydrant gauge.

http://www.pollardwater.com/EMarket/Pages/P670DS100.asp

the new firmware is supposed to support extinguisher A+B+C, with D to be added at a later date.

MAudio is also developing a carrying case that is fire proof and has a compartment for your living will and testament.

[BobW]

Li-ion batteries contain safety devices that, if damaged, can cause the battery to ignite or explode.

WTF   Self destructing batteries ?
Shades of  Mission: IMPOSIBLE !

conspiracy ?

[Sebastian]

That reminds me of those scenes from "Mission: Impossible" with the self-destructing video tapes

[terrapinj]

shit man - glad you are your house are still standing, scary shit for sure.

by any chance had you previously loaned this unit to Daryn Lenz?