I always think it's a better idea to raise prices than to lower quality. I've seen a number of businesses go down due to lack of service and reliability. DPA sure seems high up there on both counts to me, and I hope they stay the same there. Given that there's still 3-5% inflation, despite the overall unemployment, etc, I wonder how most businesses are managing to keep going.....cheers from a DPA usera and a big fan of their stuff!