« Reply #9 on: May 02, 2005, 12:48:58 AM »
fwiw i've heard as many good things about sp as i have bad things about cs...
Customer service, especially cant be touched. Everytime I call that angel of a person Len, I feel like im inserting a catheter to ask for customer service. Dont forget also the tale of someone calling em up and Len asking them to call back later that they were "at lunch". I didnt know entire businesses shut down for lunchtime.
Yep. SP has been great. I must have sent them ten Emails over the last year or two asking questions. And "private" stuff too, like what capsules are in this mic. I've always got prompt and honest answers. In constrast such questions to Core yield vague or evasive replies. I don't need that kind of nonsense. We're the ones paying after all!
Richard
Logged
Mics: Sennheiser MKE2002 (dummy head), Studio Projects C4, AT825 (unmodded), AT822 franken mic (x2), AT853(hc,c,sc,o), Senn. MKE2, Senn MKE40, Shure MX183/5, CA Cards, homebrew Panasonic and Transsound capsules.
Pre/ADC: Presonus Firepod & Firebox, DMIC20(x2), UA5(poorly-modded, AD8620+AD8512opamps), VX440
Recorders: Edirol R4, R09, IBM X24 laptop, NJB3(x2), HiMD(x2), MD(1).
** This individual has moved to user "illconditioned" **