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Gear / Technical Help => Recording Gear => Topic started by: Eldo Rado on December 07, 2013, 09:28:24 PM

Title: Sony PCM M10: mic jack noise
Post by: Eldo Rado on December 07, 2013, 09:28:24 PM
My new three week old PCM M10 has been introducing some really loud and annoying crackles and static (while in record mode) at the slightest touch of the mini stereo plug jack.  In other words, even slight rotation of the plug or manipulation of any kind (not pulling it out of the jack, of course) causes horrible static to be produced.   I'm using a Rode NT4 mic, for what that info's worth ( I don't think the mic is at fault). Have tried two different cables (both new) with no improvement.  Haven't dropped or torqued or in any way mishandled the unit.  Is this a common problem?  Thinking I have a bad jack connection inside the M10.  Thanks for your suggestions.
Title: Re: Sony PCM M10: mic jack noise
Post by: Phil Zone on December 07, 2013, 09:30:40 PM
My new three week old PCM M10 has been introducing some really loud and annoying crackles and static (while in record mode) at the slightest touch of the mini stereo plug jack.  In other words, even slight rotation of the plug or manipulation of any kind (not pulling it out of the jack, of course) causes horrible static to be produced.   I'm using a Rode NT4 mic, for what that info's worth ( I don't think the mic is at fault). Have tried two different cables (both new) with no improvement.  Haven't dropped or torqued or in any way mishandled the unit.  Is this a common problem?  Thinking I have a bad jack connection inside the M10.  Thanks for your suggestions.

if its not the cable its defiantly an issue with the m10, id call up who ever you got it from and tell them, and get a replacement. thats not normal
Title: Re: Sony PCM M10: mic jack noise
Post by: F.O.Bean on December 08, 2013, 01:27:54 AM
What type of cables have you tried? Is the connectors straight mini or rtangle mini?
Title: Re: Sony PCM M10: mic jack noise
Post by: Eldo Rado on December 08, 2013, 11:06:21 AM
I purchased the unit from Amazon.  Will Amazon accept an item in return more than three weeks after purchase?  I'll need to find and read the fine print.

One of the new cables is the OEM from Rode (they sent it to me this week at no charge when I discovered that the old cable that came with the mic ten years ago had a short in it at the plug end).  The other new cable I'm using was custom made just ten days ago by one of our senior members on this board, TGAKIDIS. I can't imagine both cables are faulty...

Thanks
Title: Re: Sony PCM M10: mic jack noise
Post by: earmonger on December 08, 2013, 12:34:57 PM
There's a Sony warranty too--you might call them.  The PCM-M10 is on their pro site, not the basic consumer site:

http://pro.sony.com/bbsc/home.do

http://pro.sony.com/bbsc/ssr/services.servicesprograms.bbsccms-services-servicesprograms-phonesupport.shtml
Title: Re: Sony PCM M10: mic jack noise
Post by: F.O.Bean on December 08, 2013, 07:15:59 PM
I purchased the unit from Amazon.  Will Amazon accept an item in return more than three weeks after purchase?  I'll need to find and read the fine print.

One of the new cables is the OEM from Rode (they sent it to me this week at no charge when I discovered that the old cable that came with the mic ten years ago had a short in it at the plug end).  The other new cable I'm using was custom made just ten days ago by one of our senior members on this board, TGAKIDIS. I can't imagine both cables are faulty...

Thanks

Yeah that rules out the cables IMO! I would just try to return it!

BTW, was the connector on the M10 end a straight connector or a right angle connector? I will ONLY use right angle mini cables with my M10s 8)
Title: Re: Sony PCM M10: mic jack noise
Post by: Jonmac on December 08, 2013, 08:12:06 PM
My new three week old PCM M10 has been introducing some really loud and annoying crackles and static (while in record mode) at the slightest touch of the mini stereo plug jack.  In other words, even slight rotation of the plug or manipulation of any kind (not pulling it out of the jack, of course) causes horrible static to be produced.   I'm using a Rode NT4 mic, for what that info's worth ( I don't think the mic is at fault). Have tried two different cables (both new) with no improvement.  Haven't dropped or torqued or in any way mishandled the unit.  Is this a common problem?  Thinking I have a bad jack connection inside the M10.  Thanks for your suggestions.
I assume you must be running your NT4 from an internal 9V battery, have you turned off the plugin power on your M10, as it can cause problems such as
noise when running into a low impedance mic.

Title: Re: Sony PCM M10: mic jack noise
Post by: Eldo Rado on December 08, 2013, 10:59:41 PM
Plug In Power setting is off.

Both of my cable plugs are straight mini plugs.  I'll order a right angle one from TGAKIDIS right away;  that's an excellent suggestion, wish I'd thought of it myself.

Amazon will accept a return and will replace with a new unit until Jan 7th, so I'm covered (thanks Mr Bezos).

I appreciate all of your suggestions!

Title: Re: Sony PCM M10: mic jack noise
Post by: F.O.Bean on December 09, 2013, 02:00:33 AM
Plug In Power setting is off.

Both of my cable plugs are straight mini plugs.  I'll order a right angle one from TGAKIDIS right away;  that's an excellent suggestion, wish I'd thought of it myself.

Amazon will accept a return and will replace with a new unit until Jan 7th, so I'm covered (thanks Mr Bezos).

I appreciate all of your suggestions!



Sweet. Let us know how it turns out!
Title: Re: Sony PCM M10: mic jack noise
Post by: earmonger on December 10, 2013, 06:04:44 PM
Hope it's not coming by drone.

https://pbs.twimg.com/media/BaeD3juIMAAF4Ek.jpg:large