Topic: Canon Camcorder repair

[mozmoz8]

Hi
My canon HV10 camcorder is having problems. When I open the cassette door, the tape compartment doesn't pop out so my tape is still inside my camcorder. Usually when I open the door the compartment automatically comes out so you can take out the tape.

It's pass the warranty now and I want some advise how to get it fixed. Shall I go to my local electric repair store and get it fixed or shall I send it to Canon? My local store charges a fee for an estimate and an extra fee on top for fixing it. So it might be about $150 or so to get it fixed.

What would you do if you were in my situation? Anyone know if Canon does repairs and would the price be similar?

Thanks

[bluntforcetrauma]

You can send it to canon to get repaired.  I have sent a couple of items over the years.  Go to canonusa i think it is and look for the repair page.  there is a page you need to fill out--general information that you will print up and send with your camera.  I think for about 169.00 they will do a general diagnostic evaluation and repair.  Within your page that you will fill out online then print make sure you explain the issues you are experiencing.

[mozmoz8]

Hi Thanks for your advise!!! I will do that because getting it repaired by Canon might be more reliable than a local repair store and the price to repair it might be the same or near the same.

[guitard]

You can send it to canon to get repaired.  I have sent a couple of items over the years.  Go to canonusa i think it is and look for the repair page.  there is a page you need to fill out--general information that you will print up and send with your camera.  I think for about 169.00 they will do a general diagnostic evaluation and repair.  Within your page that you will fill out online then print make sure you explain the issues you are experiencing.

Scott - I tried to get a videocam repaired locally in Tampa a few years ago and after riding all around town following a some leads I got from the phonebook, I finally gave up.  I literally could not find a place that did repairs - in a town with a population over one million.  I think one of the places was still operating, but after going to it three or four times during business hours - and finding a "we'll be back" sign in the window each time, I finally gave up.

I don't know if Tampa is just odd in that there are almost no shops that will do videocam repairs....or whether that's the norm for the US anymore.

[bluntforcetrauma]

I cant get anything in Tampa, i usually have to travel to Orlando for things like MIcs and good vid stores.