Topic: 722 line out only putting out 1 channel

[grayp]

hey everyone,
i just connected the 722 to my computer speakers via the line out 1/8 inch plug and it is only spitting out 1 channel.    i tried looking through the menu to see if it was somehow turned off but it looks like it is on.   
i'm guessing it is a hardware issue and i need to send back to Sound Devices. 

I can't remember the last time i used the line out.   If I give an analog out, I ususally use the mini xlrs.

Anyone have this happen before?   

Anything I should look at prior to contacting SD?

thanks

[Brian]

did you test the cable?  was it inserted all the way?

[grayp]

did you test the cable?  was it inserted all the way?

yeah, tried to cables.   also when pulling the cable out a bit to test a minute ago, it seemed to send a very faint signal to the unworking channel while cutting off the working one.   certainly seems like the plug to me    don't really want to send it back but gotta do what you gotta do i guess

[Brian]

did you test the cable?  was it inserted all the way?

yeah, tried to cables.   also when pulling the cable out a bit to test a minute ago, it seemed to send a very faint signal to the unworking channel while cutting off the working one.   certainly seems like the plug to me    don't really want to send it back but gotta do what you gotta do i guess

well that sucks. + for your troubles, it might just be a loose solder point inside the box. hope it is a less than costly fix!

[grayp]

i don't even really know how the warranty works for the SD things.  i've never had a problem.   figured i could send it in for the firewire hardware upgrade and have them look at this at the same time.

anybody have experience with the SD turnaround time?     

[grayp]

i'll let you know what SD says.     i doubt it will be a big deal since i'll combine with the other upgrades.   hell, i never even did the ad-board upgrade

[Brian]

hmmmm....i haven't used mine in a while but it worked last time.  I'll have to check mine out as soon as I get it back from a fellow st. louis taper.

[fozzy]

i don't even really know how the warranty works for the SD things.  i've never had a problem.   figured i could send it in for the firewire hardware upgrade and have them look at this at the same time.

anybody have experience with the SD turnaround time?     

mine is currently out for the V2 hardware upgrade, sent it our via 2day on 3/28 and it was back in the mail to my via UPS ground on 4/4.  They called and offered to upgrade shipping on my dime.  It will be back to me on 4/9.  don't need it till 4/14 do i opted not to upgrade return shipping.

[Brian]

i don't even really know how the warranty works for the SD things.  i've never had a problem.   figured i could send it in for the firewire hardware upgrade and have them look at this at the same time.

anybody have experience with the SD turnaround time?     

mine is currently out for the V2 hardware upgrade, sent it our via 2day on 3/28 and it was back in the mail to my via UPS ground on 4/4.  They called and offered to upgrade shipping on my dime.  It will be back to me on 4/9.  don't need it till 4/14 do i opted not to upgrade return shipping.

wow! that is quick.  I should do that now while i don't have hardly any shows in the near future.

[fozzy]

i don't even really know how the warranty works for the SD things.  i've never had a problem.   figured i could send it in for the firewire hardware upgrade and have them look at this at the same time.

anybody have experience with the SD turnaround time?     

mine is currently out for the V2 hardware upgrade, sent it our via 2day on 3/28 and it was back in the mail to my via UPS ground on 4/4.  They called and offered to upgrade shipping on my dime.  It will be back to me on 4/9.  don't need it till 4/14 do i opted not to upgrade return shipping.

wow! that is quick.  I should do that now while i don't have hardly any shows in the near future.

I've had a RMA for a few months now and shows just kept popping up so i never had a window.  I just picked up an external drive too.

[grayp]

thanks fozz.   i will def send it in.   my 1/8 inch used to work, i know.   i used it to pass my buddy an analog patch prior to John making me the mini xlr cables.

[fozzy]

thanks fozz.   i will def send it in.   my 1/8 inch used to work, i know.   i used it to pass my buddy an analog patch prior to John making me the mini xlr cables.

i generally provide patches via my 1/8 too and it has worked fine.  I have also fed some powered montiors when my DAC was out of commission

[terrapinj]

my 1/8 jack is really picky as well - if the cable isn't seated just right it it will drop a channel or add some crackle

looks like this is a much more common problem than i thought

[ianstone]

are you guys experiencing this on both the headphone jack and the line out port?

or just the headphone jack?

[grayp]

are you guys experiencing this on both the headphone jack and the line out port?

or just the headphone jack?

for me, just the line out.   headphone works perfect still