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Gear / Technical Help => Post-Processing, Computer / Streaming / Internet Devices & Related Activity => Topic started by: greppson on August 11, 2008, 03:11:45 PM

Title: SOLUTION FOUND: xACT and Vista don't like each other
Post by: greppson on August 11, 2008, 03:11:45 PM
Ok, so I've got the program working for the bulk of stuff (FLACing files, creating a fingerprint), but I can't get the shntool len to work. For some reason, I can't get it to line up the track name with the track length.

1. Open xACT (running in Vista as administrator and in compatibility mode).
2. Go to shntool tab.
3. Add FLAC files for show.
4. Click "len by disc" radio button, click on "names" and add in all the track names.
5. Click on "get len" and it freezes up.

Now, I did notice with a little bit of testing that if there is anything but text in the "names" that are typed in, the system freezes. I can get it to do some files and give me names and track times together, but about 90% of the time it is just freezing up. I can't pinpoint what is causing the freeze, but when I force it to shut down I get:

"JVM terminated. Exit code=-805306369"

as part of the pop-up error box.

I have a feeling it has something to do with the Java platform part of it all, but I can't figure it out for the life of me.

Does anyone have it working properly in Vista or run into this problem?

Jason
Title: Re: xACT and Vista don't like each other
Post by: scb on August 11, 2008, 08:42:09 PM
what version of java?

could be that the SWT framework in the lame windows version of xACT doesn't like vista...i could try to build it with a newer one i suppose
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 11, 2008, 11:16:02 PM
Could you run the program from the command line and post the full error message?
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 11, 2008, 11:31:16 PM
it is using java SE. i have to force it to shut down and it gives a message that says "Java SE Binary is not responding."

here is the window that pops up after i force the program to close:

Title: Re: xACT and Vista don't like each other
Post by: greppson on August 11, 2008, 11:35:25 PM
java version: 1.6.0_10-rc
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 12, 2008, 04:50:47 AM
OK. Could you please run the following command from a command line (aka DOS window) and copy/paste the output here?

java -ea -jar "c:\program files\xact1\startup.jar"

Please make sure you start java (not javaw) because javaw will not output a precise error message.
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 03:05:22 PM
This is weird, but it is inconsistent.

Like, it just did all the d1 and d2 len, but then it got hung up doing d3. it didn't give an error message, it just hung there and then i had to do a force shutdown.

Tried again and it got hung up on d2 this time.
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 03:10:12 PM
and when i have to force it to shutdown, i get:
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 12, 2008, 03:24:12 PM
You're right. That really is weird. You're not getting a typical Java exception. This means that is is very likely that xACT is working fine, but the underlying shntool binary is the real problem.

Is there any chance you might be running out of memory somewhere? Have you tried another set of FLAC files? Maybe it's just a single FLAC file that the underlying shntool is choking on...
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 03:36:40 PM
this has happened with 4 sets of flac files. (meaning 4 shows). they were all encoded in xACT as well.

memory can't be the issue as this is a new computer. dell XPS series too, so it's got more than the normal run-of-the-mill laptop.
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 12, 2008, 03:41:01 PM
Have you tried running shntool by hand on these files? c:\path\to\shntool.exe len *.flac

If everything fails, I could download Vista from MSDNAA tonight and try to reproduce the error.
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 03:47:57 PM
funny thing. i can't find it on the entire system.

weird.
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 12, 2008, 03:51:07 PM
funny thing. i can't find it on the entire system.

It's here... Just replace the / with \ symbols.
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 04:04:44 PM
I think I may have just solved the issue.

I went in and changed the shntool.exe to run in compatibility mode in Vista.

working like a charm now.
Title: Re: xACT and Vista don't like each other
Post by: Sebastian on August 12, 2008, 04:08:19 PM
Great! I'm glad it's working now!
Title: Re: xACT and Vista don't like each other
Post by: greppson on August 12, 2008, 04:22:05 PM
Must be something with the way xACT is interacting with the shntool app. I didn't change the mode on any of the other apps like flac, shorten, etc. because I have had no problem with them, but that might solve the problem if people are finding the program is giving them errors/issues/hanging.

So, to summarize:
1. Running xACT as administrator and in compatibility mode.
2. Running the shntool app enclosed within the program in compatibility mode.

Success!

Edit: I changed the thread title to reflect that this was solved, maybe someone else will find it useful as well.