Taperssection.com

Gear / Technical Help => Microphones & Setup => Topic started by: Charlie Miller on September 01, 2011, 12:34:59 PM

Title: Rode Microphones
Post by: Charlie Miller on September 01, 2011, 12:34:59 PM
My Rode NT2's were starting to fall apart due to too much traveling and use for the last 10 years. I sent them to Rode for repair, and they rebuilt parts of the capsule and didn't even charge me. It was all free. I've had them for over 10 years and they didn't even charge me for the return shipping.

That's kind of customer service is hard to find these days,
Title: Re: Rode Microphones
Post by: Chuck on September 01, 2011, 01:54:56 PM
Damn, that's good to hear! You run stock NT2's?
Title: Re: Rode Microphones
Post by: Charlie Miller on September 01, 2011, 02:38:20 PM
Quote from: Chuck on September 01, 2011, 01:54:56 PM
Damn, that's good to hear! You run stock NT2's?
Yup. check out some of the 2002 kimock stage tapes.
Title: Re: Rode Microphones
Post by: rastasean on September 01, 2011, 05:28:24 PM
wow, that's real nice to hear!

BTW everyone, Rode's site has been re-created:  http://www.rodemic.com/
Title: Re: Rode Microphones
Post by: palmbear1 on September 02, 2011, 02:13:52 PM
Quote from: Charlie Miller on September 01, 2011, 02:38:20 PM
Quote from: Chuck on September 01, 2011, 01:54:56 PM
Damn, that's good to hear! You run stock NT2's?
Yup. check out some of the 2002 kimock stage tapes.

Yes, I have say some of my favorite stuff that you have done from 2002 and 2003
Seems like yesterday.

Charlie -sent you email
Title: Re: Rode Microphones
Post by: Charlie Miller on September 02, 2011, 02:34:01 PM
And the day got better. My BeyerDynamic DT770 (250ohm) headphones broke last month. I bought them new for $225 5 years ago. So I sent them in to get fixed, was charged $80 for shipping and repairs. They didn't repair it, they gave me a bran new pair. Glad I didn't buy a new pair like I was going to.

Once again, another company with great customer service.
Title: Re: Rode Microphones
Post by: illconditioned on September 02, 2011, 03:06:42 PM
Nice to hear some positive experiences :).

  Richard
Title: Re: Rode Microphones
Post by: Fried Chicken Boy on September 02, 2011, 05:49:11 PM
Quote from: Charlie Miller on September 02, 2011, 02:34:01 PM
My BeyerDynamic DT770 (250ohm) headphones...

Great sounding cans!  Very comfortable, too.  Nice to hear that Beyer customer service did you a solid.
Title: Re: Rode Microphones
Post by: audBall on September 02, 2011, 07:50:58 PM
Great stories here!

I just wanted to add that I recently sent Audix an email regarding one of my mic mounts.  A small, but imperative, plastic piece of the mount snapped off so I asked them if it were possible to reorder just that specific part as the rest of the mount was still solid as a rock.

I was told that they reviewed the specific part's defective rate over the last three years and there were less than 10 reports of failure for that part.

A few days later, two brand new *complete* mounts arrived at my door.

Go Audix!  Go Rode!  Go Beyer!

"Go Big Money!"
Title: Re: Rode Microphones
Post by: spankee02 on September 10, 2011, 06:47:40 AM
love my nt-5s  5 yrs now