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Gear / Technical Help => Battery Boxes, Preamps, Mixers, ADCs, and Processors => Topic started by: drewloo on November 21, 2004, 06:23:38 PM

Title: Props for Sound Devices
Post by: drewloo on November 21, 2004, 06:23:38 PM
I sent an MP-2 to Sound Devices to fix a couple of things that needed fixin on it.  I told them that I picked it up used and it wasn't in really great shape.  The tape-out didn't work (no signal coming out), the external power jack wasn't working, and I wanted the mod for NiMH rechargables.  The knob for the headphones was also noisy but I didn't want to spend a bunch of $$ on this repair so I didn't even mention it.

The give me a call w/ an estimate on the price & I OK the repairs.  Two days later they call again to say it's fixed an on its way back to me.  I open the box and the packing slip says:

Replaced tape out jack
Replaced battery spring
Replaced DC in jack
Replaced headphone potentiometer
Unit passed all tests

Parts/Labor:  $25.77   :D   & they even gave me a new owner's manual.  Haven't tried it out yet but I'm really impressed with their customer service.
Title: Re: Props for Sound Devices
Post by: Chris K on November 21, 2004, 07:14:59 PM
nice...i had a similarlly excellent experience dealing with sound devices when i had mine modded for rechargeables and to give it a tune up.

best product support on the planet

and check that manual...it may be for the mix-pre...at least that is what they sent to me...but they are basically the same.

enjoy your mp-2
Title: Re: Props for Sound Devices
Post by: ashevillain on November 21, 2004, 08:00:14 PM
just curious how long was the turnaround time?
Title: Re: Props for Sound Devices
Post by: drewloo on November 21, 2004, 08:55:10 PM
2 days.  In on the 15th and out on the 17th.  I called them before I sent it in & they said things were slow so send it in ASAP.

oh, and they send the correct owner's manual, btw.
Title: Re: Props for Sound Devices
Post by: Chris K on November 22, 2004, 09:20:00 PM
same here...2 days
Title: Re: Props for Sound Devices
Post by: Sean Gallemore on November 23, 2004, 07:53:56 AM
Those guys kick ass.

My knobs are tighter than pig pussy now.
Title: Re: Props for Sound Devices
Post by: sickrick43 on November 23, 2004, 09:48:49 AM
Those guys kick ass.

My knobs are tighter than pig pussy now.

Now you just KNOW we have to ask just HOW you came upon the knowlege of just how tight a pigs pussy is...

Come clean now Schwillbert...

Rick
Title: Re: Props for Sound Devices
Post by: Sean Gallemore on November 24, 2004, 05:46:32 PM
Those guys kick ass.

My knobs are tighter than pig pussy now.

Now you just KNOW we have to ask just HOW you came upon the knowlege of just how tight a pigs pussy is...

Come clean now Schwillbert...

Rick

I came home drunk one night, and I stumbled upon sparge nailing zhian's mom.  *cymbals*
Title: Re: Props for Sound Devices
Post by: junkbondking on November 26, 2004, 10:06:21 AM
Those guys kick ass.

My knobs are tighter than pig pussy now.

Now you just KNOW we have to ask just HOW you came upon the knowlege of just how tight a pigs pussy is...

Come clean now Schwillbert...

Rick

I came home drunk one night, and I stumbled upon sparge nailing zhian's mom.  *cymbals*

ohhh burrrrnnnnn
Title: Re: Props for Sound Devices
Post by: Sean Gallemore on November 29, 2004, 06:27:11 AM
Those guys kick ass.

My knobs are tighter than pig pussy now.

Now you just KNOW we have to ask just HOW you came upon the knowlege of just how tight a pigs pussy is...

Come clean now Schwillbert...

Rick

I came home drunk one night, and I stumbled upon sparge nailing zhian's mom.  *cymbals*

ohhh burrrrnnnnn

funny you mention that.  Sparge said the tightness did chafe(sp?) and burn a bit