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Gear / Technical Help => Playback Forum => Topic started by: Kyle on July 16, 2005, 12:09:07 AM
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I purchase a 3000es from onecall.com and have had to replace it three times (currently on third receiver). I am having problems with excessive hiss through the speakers. This is a well documented problem with the ES digital receivers - it was supposedly corrected in the "A" revision (which I have) but there are many 'bad' ones out there. My question is this - I love the sound of this reciever but am really aggrivated with the situation. onecall.com has been great - no problems there - but I think they are getting tired of sending me new receivers. Should I get Sony to fix this prob (5 yrs parts/labor) or should I get out all together? Consensus.....
thanks...
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if you like it and it' s under warranty I would hold sony to that warranty
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I purchase a 3000es from onecall.com and have had to replace it three times (currently on third receiver). I am having problems with excessive hiss through the speakers. This is a well documented problem with the ES digital receivers - it was supposedly corrected in the "A" revision (which I have) but there are many 'bad' ones out there. My question is this - I love the sound of this reciever but am really aggrivated with the situation. onecall.com has been great - no problems there - but I think they are getting tired of sending me new receivers. Should I get Sony to fix this prob (5 yrs parts/labor) or should I get out all together? Consensus.....
thanks...
same problem I had, and I had it on two receivers before I sent it to Sony. I had them give me a repair auth number and sent it to their repair facility in PA and had it back 10 days after I sent it...6 months later and no problems since they fixed it...