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Gear / Technical Help => Recording Gear => Topic started by: Hatfield on May 12, 2007, 07:55:14 PM

Title: ughh.... 722 firewire issues
Post by: Hatfield on May 12, 2007, 07:55:14 PM
I'm trying to get my 722 to sync up with my home computer, but for some reason it won't.

I have tried just about everything that I can think of.  The most frustrating thing is I can hear my computer beeping letting me know it recognizes a firewire plug-in, but the 722 never tries to sync up.

I did a search, but I could not find anything.

Any hints from the 722/744 owners.

Any help would be greatly welcomed!

Thanks
Title: Re: ughh.... 722 firewire issues
Post by: stirinthesauce on May 12, 2007, 07:57:11 PM
I thought you actually had to tape something to have files to transfer  ;)   ;D

Good luck on your fix, I'm having computer issues myself.  Call Martin, he can probably help you out.


Oh, and I thought you were going to the crawfish boil?
Title: Re: ughh.... 722 firewire issues
Post by: Hatfield on May 12, 2007, 08:01:41 PM
I thought you actually had to tape something to have files to transfer  ;)   ;D

Good luck on your fix, I'm having computer issues myself.  Call Martin, he can probably help you out.


Oh, and I thought you were going to the crawfish boil?

Talked my way out of that since I'm having so much trouble with the computer right now.

I hear ya on the lack of getting out recently.  This is something that Jeff pulled a couple weeks ago
Title: Re: ughh.... 722 firewire issues
Post by: stirinthesauce on May 12, 2007, 08:08:51 PM
I thought you actually had to tape something to have files to transfer  ;)   ;D

Good luck on your fix, I'm having computer issues myself.  Call Martin, he can probably help you out.


Oh, and I thought you were going to the crawfish boil?

Talked my way out of that since I'm having so much trouble with the computer right now.

I hear ya on the lack of getting out recently.  This is something that Jeff pulled a couple weeks ago

If your around Monday night, Son Volt is in Chatty.  I'm thinking of going.
Title: Re: ughh.... 722 firewire issues
Post by: fozzy on May 12, 2007, 09:25:36 PM
what do you have for Menu option #2 "Firewire: COnnection" selected
Title: Re: ughh.... 722 firewire issues
Post by: monochromic on May 13, 2007, 01:12:53 AM
You may have already tried this but... with the 722 turned off, connect it to the PC and then power it up.

Title: Re: ughh.... 722 firewire issues
Post by: Hatfield on May 13, 2007, 02:27:02 PM
I truly believe my 722 has a personality of its own.  Woke up this morning after leaving the 722 and the computer turned off and it sync'd up flawlessly.  Thanks to fozzy and monochromic for the suggestions. 

+T for the advice!
Title: Re: ughh.... 722 firewire issues
Post by: MattD on May 13, 2007, 08:37:34 PM
I'm trying to get my 722 to sync up with my home computer, but for some reason it won't.

I have tried just about everything that I can think of.  The most frustrating thing is I can hear my computer beeping letting me know it recognizes a firewire plug-in, but the 722 never tries to sync up.

I did a search, but I could not find anything.

Any hints from the 722/744 owners.

Any help would be greatly welcomed!

Thanks

Back when I used a PC, I had intermittent connection problems that were seemingly impossible to pin down. Someone suggested I replace my budget FW card for something of higher quality. Once I did that, the 722 connected every time.
Title: Re: ughh.... 722 firewire issues
Post by: Hatfield on May 13, 2007, 09:58:29 PM
I'll probably try that now that you mentioned it.  It is the std FW port that with the desktop.  Can't hurt to upgrade anyway.  Thanks.

+T
Title: Re: ughh.... 722 firewire issues
Post by: terrapinj on May 14, 2007, 03:26:19 PM
everytime i have had a connection issues it has ended up being related to the FW card in my computer as well
Title: Re: ughh.... 722 firewire issues
Post by: ghellquist on May 15, 2007, 01:04:39 AM
I also recommend making a firewire cable that does not pass the power lines from the computer. The reason is that it is possible to put the 6 pin connector in upside down with a bit of force. In that case the 722 (as any other FW unit) will get power backwards into the circuits and they may be burned necessitating a repair.

Easiest way I know of is to buy a 6-pin-to-4-pin connector (as used for many laptops) and a 4-pin-to-6-pin converter piece, found in many computer stores. I have one and keep it in the bag with my 722, additionally allowing me to connect to either type of connection.

Gunnar
Title: Re: ughh.... 722 firewire issues
Post by: Hatfield on May 15, 2007, 03:20:37 PM
Well, I went and upgraded my FW port this morning since I recorded last night.  Same freakin' issue.  I got a 6 pin to 6 pin just for good measure as well.

I wonder if my 722 software has glitch somewhere? I ran an internal test, but everything checks out fine.  I have a email sent in to Sound Devices now so hopefully this will get fixed.  >:( :-\
Title: Re: ughh.... 722 firewire issues
Post by: RobertNC on May 15, 2007, 05:34:34 PM
You can always copy the files from the INHDD to the onboard CF and then go CF> USB> Computer as a workaround until you can get all this worked out.  A little time consuming but it gets er done.
Title: Re: ughh.... 722 firewire issues
Post by: Craig T on May 15, 2007, 06:05:20 PM
are you connecting more than one external drive (usb card reader, printer with cf/sd/etc. slots, fw/usb hdd)?  it could be a windows issue assigning drive names.
Title: Re: ughh.... 722 firewire issues
Post by: terrapinj on May 15, 2007, 07:33:46 PM
are you connecting more than one external drive (usb card reader, printer with cf/sd/etc. slots, fw/usb hdd)?  it could be a windows issue assigning drive names.

was going to be my next question
Title: Re: ughh.... 722 firewire issues
Post by: Hatfield on May 15, 2007, 07:39:12 PM
Well, after being on the phone with SD for the past few hours we decided to pretty much start over with the softward on the 722.  We went over it 2x before moving to this option.   Long story short, something got corrupted in the software.  After re-loading the software it works like a top (knock on wood for a little while). 

Another testimonial saying that the SD customer support is top notch  :clapping: :coolguy:

Again, thanks for all the replies, I thought I was never going to get to the bottom of it!!!