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Gear / Technical Help => Microphones & Setup => Topic started by: ellaguru on March 06, 2019, 11:03:03 AM

Title: Gefell Repair....who's the current U.S. contact?
Post by: ellaguru on March 06, 2019, 11:03:03 AM
Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

Thanks!
Chris
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: voltronic on March 06, 2019, 07:00:54 PM
Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

Thanks!
Chris

PM John Wilett here on TS, or contact him on his website.  He is the UK Gefell distributor and will be able to point you in the right direction.
http://www.sound-link.co.uk/ (http://www.sound-link.co.uk/)
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: John Willett on March 15, 2019, 10:00:28 AM
Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

In the USA, Gefell repairs are now being handled via Claudia Haase.  :coolguy:

She is based in New York and her e-mail is: claudia(at)streamworkv.us

If you need a telephone number please send me a PM as I don't want to put a telephone number on a public forum. (Telephone sent by PM)

She will be able to sort it for you.

When Gefell repair a mic. they put it back into the anechoic chamber to measure it and make sure it is fully complies with the same spec. as when it was first made.  :coolguy:

 :cheers:

Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: ellaguru on March 25, 2019, 08:27:56 AM
Thanks for the guidance....more than likely these are going up for sale with the caveat that something is wrong with either a cap or a body.  Working on identifying specific issues as i type. 
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: jbell on March 25, 2019, 11:13:04 AM
What exactly is wrong??  Can't you determine if it is the cap or body with some trouble shooting and switching the caps from one body to the next.  I might be interested if the caps are in working order.  LMK

Thanks for the guidance....more than likely these are going up for sale with the caveat that something is wrong with either a cap or a body.  Working on identifying specific issues as i type.
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: ellaguru on March 25, 2019, 11:16:30 AM
What exactly is wrong??  Can't you determine if it is the cap or body with some trouble shooting and switching the caps from one body to the next.  I might be interested if the caps are in working order.  LMK

Thanks for the guidance....more than likely these are going up for sale with the caveat that something is wrong with either a cap or a body.  Working on identifying specific issues as i type.

thats exactly what im doing now....effect/issue is similar to the 'humidity effect' and theres a small signal disconnect.  swapped caps on the bodies to see if its either the cap or the body, or a combo of both.  bodies and caps will be sold as a set.  im taping less that 2x yearly now, and really have no desire to have them sent back to Germany for repair.  its not cable, pre, or recorder issue.  those have all been eliminated.

example:
drop out present on recording
cap 0334 body 0701

no drop out
cap 0333 body 0700
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: jbell on March 25, 2019, 11:35:36 AM
I am potentially interested in the caps and bodies, but would like to know if the cap or body is the problem.
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: jbell on March 26, 2019, 05:40:37 PM
John,

  I tried this email to contact about MG repairs and the message bounced back.  Do you have another email contact??  Thanks for your time

Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

In the USA, Gefell repairs are now being handled via Claudia Haase.  :coolguy:

She is based in New York and her e-mail is: claudia(at)streamworkv.us

If you need a telephone number please send me a PM as I don't want to put a telephone number on a public forum. (Telephone sent by PM)

She will be able to sort it for you.

When Gefell repair a mic. they put it back into the anechoic chamber to measure it and make sure it is fully complies with the same spec. as when it was first made.  :coolguy:

 :cheers:
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: muj on March 27, 2019, 02:20:58 AM
John,

  I tried this email to contact about MG repairs and the message bounced back.  Do you have another email contact??  Thanks for your time

Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

In the USA, Gefell repairs are now being handled via Claudia Haase.  :coolguy:

She is based in New York and her e-mail is: claudia(at)streamworkv.us

If you need a telephone number please send me a PM as I don't want to put a telephone number on a public forum. (Telephone sent by PM)

She will be able to sort it for you.

When Gefell repair a mic. they put it back into the anechoic chamber to measure it and make sure it is fully complies with the same spec. as when it was first made.  :coolguy:

 :cheers:


https://www.streamworkz.us/contact
Title: Re: Gefell Repair....who's the current U.S. contact?
Post by: John Willett on April 02, 2019, 01:54:10 PM
John,

  I tried this email to contact about MG repairs and the message bounced back.  Do you have another email contact??  Thanks for your time

Need to send the 210's back home for a potential repair, and I dont recall which Stateside company is the current contact for them. 

In the USA, Gefell repairs are now being handled via Claudia Haase.  :coolguy:

She is based in New York and her e-mail is: claudia(at)streamworkv.us

If you need a telephone number please send me a PM as I don't want to put a telephone number on a public forum. (Telephone sent by PM)

She will be able to sort it for you.

When Gefell repair a mic. they put it back into the anechoic chamber to measure it and make sure it is fully complies with the same spec. as when it was first made.  :coolguy:

 :cheers:

The email is:- claudia(at)streamworkz.us

It's a "z" at the end, not a "v" - sorry, she was spelling it over the phone to me and was trying to say the American version of Z as "zee" which I heard as "vee" we call a "Z" "zed".

So - it's claudia(at)streamworkz.us

and, yes, she is the main US contact for Gefell repairs now.