Great. Thanks for that!
I took it apart and found that the pin assembly is the problem. John had mentioned by email that the pin could be stuck. Though the spare pin also only went halfway down. So I tried pushing down on the spare as hard as I could (knowing this might break it) and the back little plastic circle popped out. The circle holds the spring and pin inside.
I thought the spring might be the problem, so I removed it and replaced the plastic piece back in, making sure it went as deep as the other pin I was sent. Same problem.
From what I can see the plastic pieces are either pushed in too far or the pin is somehow longer. John assured me the pins haven't changed since he started making them. So I must assume the plastic was pushed in too far, as the pin hits the bottom plastic piece before full going down.
I tested the theory by pushing the plastic piece only partially back in, and the pin went down perfectly. But it doesn't have a tight fit. I'm thinking to just add a drop or two of super glue along the edges to help support it. But long term, I'd rather have a new pin assembly. For now, I need to get these mics working for a gig next week. A DIY fix might be in order.
Thanks again for checking dnuggs.